Account Manager

Account Manager – Manufacturing Industry

Job Overview

We are partnering with a client in the manufacturing industry to identify a motivated and customer-focused Account Manager to join their team. This individual will play an important role in maintaining customer relationships, supporting account growth, and coordinating with internal departments to ensure customer needs are met.

The ideal candidate is organized, detail-oriented, and skilled at building relationships, managing competing priorities, and resolving issues. This is an excellent opportunity for someone with experience in account management, project coordination, customer service, engineering, or inside sales who enjoys working collaboratively to deliver results.

Key Responsibilities

• Develop and maintain strong, long-term relationships with customers while identifying opportunities to grow existing accounts.
• Communicate regularly with customers to understand their needs, address concerns, and ensure a positive customer experience.
• Coordinate with internal departments, including engineering, production, and estimating, to support customer requirements and project timelines.
• Monitor customer satisfaction and performance metrics to identify opportunities for improvement.
• Collaborate with cross-functional teams to help ensure products and services are delivered on time and meet customer expectations.
• Work with the estimating team to coordinate quotes, follow up on proposals, gather customer feedback, and identify opportunities to secure additional business.
• Proactively resolve customer issues by working with the appropriate internal teams to develop effective solutions.
• Maintain clear communication and organization throughout the account management and project coordination process.

Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain Management, or a related field preferred.
• Three to five years of experience in project management, engineering, inside sales, customer service, account management, or a related field preferred.
• Manufacturing industry experience is a plus.
• Strong written and verbal communication skills, including the ability to interact effectively with customers and internal teams.
• Excellent organizational skills, attention to detail, and the ability to manage multiple priorities and deadlines.
• Strong analytical, mathematical, and problem-solving abilities.
• Ability to collaborate with employees and management at all levels of an organization.
• Customer-focused approach with a proactive attitude toward resolving issues and building lasting business relationships.

Why Consider This Opportunity?

This role offers the opportunity to contribute to customer satisfaction, strengthen business relationships, and support account growth within a manufacturing environment. Candidates who enjoy collaboration, problem-solving, and working directly with customers are encouraged to apply.

#MWDIR

Pay: From $70,000.00 per year

Work Location: In person

Salary : $70,000