What are the responsibilities and job description for the Field Supervisor - Seasonal position at Midwest Pool Management?
Job Overview
This is a seasonal aquatics orientated position, and all Field Supervisors must possess or be willing to acquire a current Lifeguard certification.
As a Field Supervisor you will be responsible for ensuring that our facilities meet the excellent customer service standard that comes with the Midwest Pool Management name.
The Field Supervisor role is a fast-paced partnership with the facility management staff. In this position there will be daily and direct interaction with field staff and District Managers. The Field Supervisor will be a partner of the facility manager to ensure that the teams of staff they are responsible for have the knowledge, skills, resources, and training needed to achieve company and personal success.
A successful individual will offer solutions and resolve issues using a combination of individual research, predetermined escalation processes and established partnerships with other service and office staff. Additionally, they will possess strong organizational and communication skills, and understand operational rhythms and consistently meet deadlines. This position requires reliable transportation.
Primary Responsibilities
This is a seasonal aquatics orientated position, and all Field Supervisors must possess or be willing to acquire a current Lifeguard certification.
As a Field Supervisor you will be responsible for ensuring that our facilities meet the excellent customer service standard that comes with the Midwest Pool Management name.
The Field Supervisor role is a fast-paced partnership with the facility management staff. In this position there will be daily and direct interaction with field staff and District Managers. The Field Supervisor will be a partner of the facility manager to ensure that the teams of staff they are responsible for have the knowledge, skills, resources, and training needed to achieve company and personal success.
A successful individual will offer solutions and resolve issues using a combination of individual research, predetermined escalation processes and established partnerships with other service and office staff. Additionally, they will possess strong organizational and communication skills, and understand operational rhythms and consistently meet deadlines. This position requires reliable transportation.
Primary Responsibilities
- Perform facility inspections evaluating for quality of operation: including safety, cleanliness, professionalism of staff, and customer service.
- Assist managers in maintaining a safe, clean environment that exceeds the client's expectations.
- Monitor and report on pool supply inventories.
- Assist in scheduling of lifeguards, cashiers, and concession workers as needed.
- Assist with pre and post season work.
- Document all maintenance issues and keep an up to date list.
- Assist managers in troubleshooting problems as they arise at the facility. This encompasses personnel, operational and water quality issues.
- Basic pool pump and filter maintenance, strong ability to troubleshoot problems.
- Vacuuming/Skimming/Brushing Pools.
- Maintain Chemical Levels, Testing Water, Adding Chemicals.
- Excellent communication skills both written and verbal.
- Ability to prioritize and complete projects within deadline.
- Ability to work both independently and in a team environment.
- Be proactive, extremely motivated, and highly organized.
- Attend and actively participate in weekly & biweekly meetings.
- Have RELIABLE TRANSPORTATION.
- A working and reliable cell phone with a camera and photo receiving/sending capabilities.
- Ability to follow GPS maps.
- A valid driver's license.
- Work evenings, weekend, and Holiday hours.
- Be a part of an on-call schedule.