What are the responsibilities and job description for the Inside Sales Engineer - Engineered System Specialist "ESS" position at Midwest Mechanical Solutions?
Job Title: Inside Sales Engineer
Job Location: Minneapolis, MN
FLSA Status: Exempt
This is a FULL-TIME position
Overview:
Midwest Mechanical Solutions is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At MMS, strong relationships, creative solutions, and an upbeat company culture is what makes us successful. As a Top Workplace employer, we strive to find passionate and innovative people who are eager to share our goals.
Midwest Mechanical Solutions mission statement: Creating lifelong relationships & projects we can be proud of through creatively applied HVAC solutions
Job Description:
The Inside Sales Engineer - Engineered System Specialist (ESS) maintains and develops existing customer relationships through quality service and support of their needs.
Essential Duties and Responsibilities:
We offer a competitive and comprehensive benefits package, including:
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Job Location: Minneapolis, MN
FLSA Status: Exempt
This is a FULL-TIME position
Overview:
Midwest Mechanical Solutions is a manufacturer’s representative of some of the best-known brands in the commercial HVAC market. At MMS, strong relationships, creative solutions, and an upbeat company culture is what makes us successful. As a Top Workplace employer, we strive to find passionate and innovative people who are eager to share our goals.
Midwest Mechanical Solutions mission statement: Creating lifelong relationships & projects we can be proud of through creatively applied HVAC solutions
Job Description:
The Inside Sales Engineer - Engineered System Specialist (ESS) maintains and develops existing customer relationships through quality service and support of their needs.
Essential Duties and Responsibilities:
- Generate comprehensive customer quotes for multiple products that we represent
- Prepare detailed submittals per company standard guidelines
- Download and print plot drawings, specifications, schedules, and details as it relates to project quotations
- Process stock and factory orders for customers and/or Outside Sales Representatives
- Answer phone calls, emails, and send requests to customers relating to quotes, order processing and tracking, freight claims, product availability, and field service or warranty issues
- Manage/Coordinate project using the project management system
- Ensure desired level of profitability is obtained by consistently following the pricing structure and following established sales processes
- Maintain knowledge of HVAC fundamentals and product lines, stay informed of new products, and utilize opportunities to further educate self, co-workers, and customers
- Fulfill customer product and service needs by utilizing product knowledge and soliciting help from other team members and other internal resources
- Demonstrate ability to multitask with effective organizational skills, prioritize workload, and strong attention to detail
- Bachelor’s degree in mechanical / industrial engineering, Physics or Math is preferred. Associate’s degree in Pre-Engineering or HVAC or equivalent HVAC experience will also be considered.
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Energetic with a positive attitude that is conscientious, enthusiastic, articulate, and possesses a professional attitude to handle a fast-paced work environment
- Perform quality work and meet deadlines without direct supervision
- Interact professionally with other employees, customers, and suppliers
- Work effectively as a team member
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
- Able to follow established sales guidelines and procedures
- Must demonstrate MMS Core Values: driven and self-motivated, can-do attitude, team player, customer driven, do what’s right and accountable
We offer a competitive and comprehensive benefits package, including:
- Health & Wellness – Medical, dental, vision, and life insurance coverage to support your well-being.
- Financial Security – 401(k) retirement plan with company match and short/long-term disability coverage.
- Work-Life Balance – Paid time off (PTO), paid holidays, and an employee assistance program (EAP).
- Professional Development – Ongoing training opportunities and support for continuing education
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