Sales Support Assistant Louisville KY

Midwest Environmental Services Inc. has been operating for over 40 years within the environmental services industry. With locations in Ohio, Kentucky, and Indiana we specialize in industrial cleaning, industrial waste disposal, materials recycling, emergency response, used oil recycling, waste water disposal services, material storage, and site remediation. Midwest prides itself on being an industry leader in providing expert Hazardous and Non-Hazardous Transportation needs for a wide range of industries nationwide.

The Sales Support Assistant provides administrative and customer service support by setting up new customers, managing required documentation, and ensuring accurate data entry.

ESSENTIAL JOB FUNCTIONS

• Set up new customers in database

• Communicate with new customers to procure credit application and facilitate customer set-up

• Follow up on other documentation that may be needed:
  • Send direct deposit info for payment
  • Send W-9 if required
  • May send waste profile form and then follow up with Approvals
  • Send credit info to Midwest accounting
• Enter proposals and quotes in database for sales/operations and forward to account managers for approval/modifications
• Convert proposals/quotes to PDF and send to customer
• Enter work orders in database and send to dispatch for scheduling
• File approval/quote in database and track status
• Assist customer service as needed
• Run specialty reports as needed

JOB SPECIFIC COMPETENCIES

• Must possess the ability to read, write in English, perform mathematical calculations to accurately and legibly complete required paperwork. 
• Proven ability to calculate, post, and manage accounting figures and financial records. 
• Excellent data entry skills. 
• Excellent verbal and written communication skills.  
• Excellent interpersonal and customer service skills. 
• Excellent organizational skills and attention to detail. 
• Basic understanding of clerical procedures and systems such as recordkeeping and filing. 
• Energetic and professional attitude.
• Ability to work independently or with a team. 

KNOWLEDGE AND/OR EXPERIENCE

• 1 year of experience in an administrative sales function.

COMPUTER SKILLS

• Proficient in Microsoft Office Suite or related software. 
• Experience working in accounting software programs, such as Dynamics.

EDUCATION/CERTIFICATIONS/LICENSES

High school diploma or equivalent required; pursuing associate degree or bachelor’s degree in related field preferred. 

PHYSICAL REQUIREMENTS

Work is typically performed in an indoor office environment, occasional exposure to outdoor elements.  While performing the duties of this job, the employee is frequently required to sit or stand, walk, talk, and listen; occasionally, the employee may occasionally have to stoop, bend, reach, and lift up to 50 pounds.  Employees need manual dexterity to operate standard office equipment and a personal computer, clarity of speech and hearing or other communication capabilities to discern verbal instructions and to communicate effectively with others and visual acuity to comprehend written work instructions and review, evaluate, and prepare a variety of written materials and documents. Reasonable accommodations may be made to enable individuals to perform these functions. 

WORK ENVIRONMENT

Indoor office environment, occasional exposure to outdoor elements. 

WORK SCHEDULE

• Monday – Friday, 8:00-4:30, can be flexible
• Occasional Overtime
• Some weekends and holidays may be required. 

TRAVEL REQUIRED

• Less than 10% to visit other Midwest locations for training

Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Midwest Environmental Services Inc. is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to sex, gender, identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Midwest Environmental Services Inc. is registered with E-Verify to verify and confirm an employee's eligibility to work in the United States.

Note: This job description outlines the primary duties and requirements expected of a Sales Support Assistant. It is not an exhaustive list of responsibilities but provides an overview of the key aspects of the role.