Tulsa Market Leader - Commercial Construction

ABOUT US
Founded in 1972, Midwest Drywall, an employee-owned company, is a leading contractor of panel engineering, fabrication, installation, EIFS/plaster, metal-studs, drywall, specialty ceilings and finish carpentry. Headquartered in Wichita, Kansas, Midwest Drywall’s 350 employees serve customers in the Midwest region and throughout the United States and has developed a reputation of excellence, providing specialty services to some of the most iconic commercial projects. Midwest Drywall Co., Inc. works hard to provide a culture where people will not only enjoy the stability of long term employment, but also have the opportunity for growth. Compensation and benefits that are consistent with our leadership position in the industry. We are an Equal Opportunity Employer (EOE) striving to provide long-term employment opportunities for all.

POSITION SUMMARY

The Market Leader at Midwest Drywall is responsible for overseeing all operations within a designated market. This role requires a strategic and hands-on approach to ensure projects are delivered efficiently, clients are satisfied, and Midwest Drywall’s standards of quality, safety, and profitability are consistently met. The Market Leader will serve as a key point of contact for both internal teams and clients, driving growth, maintaining high-performance standards, and fostering a collaborative, safe work environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operational Oversight
Mission Statement: To ensure seamless and efficient daily operations within our market, consistently delivering high-quality work that meets client expectations, adheres to company standards, and maximizes market profitability.

• Plan, coordinate, and oversee daily operations to ensure project timelines and customer deliverables are met.
• Implement operational policies and standard procedures to maintain consistency and efficiency.
• Monitor project progress, addressing any delays or obstacles in a timely manner.
• Work with project managers and field supervision to allocate resources effectively and optimize project workflows.
• Review and approve project manpower plans, schedules, and budgets for alignment with project goals.
• Demonstrate a leadership presence on jobsites, providing guidance, support, and encouragement to jobsite teams.

Business Development
Mission Statement: To strategically grow our market presence by identifying opportunities that align with our strengths, developing strong client relationships, and positioning our services as indispensable to our clients’ success.

• Identify new business opportunities through market knowledge and client feedback.
• Collaborate with the business development capability to develop and execute strategies to grow market share.
• Attend industry events, trade shows, and networking opportunities to foster potential client relationships.
• Collaborate with the business development capability to develop proposals and lead presentations to prospective clients.
• Track competitor activity within the market to adapt and respond to changing market dynamics.

Client Relationships
Mission Statement: To build and nurture long-lasting, trust-based client relationships, ensuring our clients receive exceptional service and view us as a trusted partner in achieving their project goals.

• Regularly communicate with customers to understand their needs, expectations, and satisfaction levels.
• Resolve customer concerns promptly and escalate issues as needed to ensure customer satisfaction.
• Conduct customer feedback sessions at project milestones to identify areas for improvement.
• Foster strong customer relationships to encourage repeat business and referrals.
• Collaborate with project teams to maintain a client-focused approach in all aspects of project delivery.

Team Leadership
Mission Statement: To lead, inspire, and support our team, fostering a collaborative environment where employees can excel and contribute to our shared success.

• Ensure market employees are trained, have a mentor, and have the resources and skills to succeed.
• Set performance goals, conduct regular evaluations, and provide constructive feedback to support employee growth.
• Foster a positive work environment that encourages teamwork, accountability, and continuous improvement.
• Ensure team members are aligned with Midwest Drywall’s core values and mission, promoting a cohesive and motivated team.
• Promote professional development opportunities and career growth paths for team members.

Financial Management
Mission Statement: To drive financial success in our market by ensuring projects are executed within budget, achieving revenue targets, and optimizing resource allocation.

• Collaborate with the finance team for all budget and forecasting processes for assigned market.
• Monitor financial performance, addressing any discrepancies between budgeted amounts and actuals.
• Develop strategies to optimize project margins and reduce unnecessary expenses.
• Ensure that projects are completed within the estimated cost and analyze significant cost variances.
• Communicate job financial performance to estimating teams to ensure future project estimates are optimized.

Compliance and Safety
Mission Statement: To uphold the highest standards of safety and regulatory compliance, ensuring that all operations are conducted safely and responsibly.

• Collaborate with the safety capability to ensure all team members are trained in company safety protocols.
• Maintain compliance with local, state, and federal regulations, as well as industry-specific standards.
• Respond to safety incidents or violations with timely investigations and necessary remediation.
• Promote a culture of safety and regulatory compliance to all employees within the assigned market.
• Perform other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

• Lead, coach, and develop employees within the assigned market. Direct reports may include Project Managers, General Superintendents or other field leaders, estimators, and administrative staff, as assigned through the approved market structure.
• Coordinate staffing and workloads, approve manpower plans, set performance goals, and conduct evaluations. Partner with People Operations and the Regional Director on hiring, performance management, and employee development within delegated authority.
• Support training, mentorship, succession readiness, and collaboration between office and field teams. Maintain accountability for market results and escalate significant staffing, operational, or customer issues to the Regional Director.
• Model Midwest Drywall’s core values: Determination, Excellence, Loyalty, Leadership, and Teamwork.

QUALIFICATIONS

• Ability to coordinate construction operations, project teams, schedules, manpower, and budgets.
• Leadership, employee development, client relationship, business development, and financial management capabilities.
• Effective partnership with project teams, field supervision, estimating, Finance, Business Development, and Safety.

EDUCATION AND EXPERIENCE

• Required: At least seven years of progressive commercial construction management or operations experience, including at least three years leading project teams, field operations, or comparable functions.
• Experience overseeing multiple concurrent projects, manpower, schedules, budgets, and customer relationships; demonstrated ability to manage people, resources, and financial results within a market or project portfolio.
• Preferred: Commercial drywall, cold-formed metal framing, ceilings, or related specialty-trade experience.
• Preferred: Bachelor’s degree in Construction Management, Engineering, Business Administration, or a related field; an equivalent combination of education, trade training, and relevant experience is acceptable.

LICENSES, CERTIFICATIONS, AND TRAINING

• Complete and maintain company-required and site-specific safety training applicable to assigned duties.
• Required: Valid driver’s license when driving is required for assigned market and jobsite travel.
• Required: Completion of OSHA 30-hour Construction training and relevant construction-management or leadership training.

KNOWLEDGE, SKILLS, AND ABILITIES

• Working knowledge of commercial drywall, cold-formed metal framing, ceilings, and related systems; ability to interpret project requirements and identify quality, schedule, and constructability concerns.
• Ability to coordinate project management, field operations, estimating, manpower planning, and procurement within the assigned market while implementing company policies and standard procedures.
• Ability to interpret job costs, budgets, work-in-progress (WIP) reports, forecasts, margins, and variances; collaborate with Finance and estimating on corrective actions and future project estimates.
• Clear communication, presentation, and negotiation skills; effective client relationship building, coaching, conflict resolution, and development of accountable project and field teams.
• Practical planning, problem-solving, and judgment to execute market priorities, manage competing deadlines, and escalate risks or decisions beyond delegated authority to the Regional Director.
• Ability to use company systems to review schedules and financial data, communicate, and maintain accurate documentation; work safely, maintain attention to detail, and meet quality and schedule expectations.

WORK ENVIRONMENT

Work is performed in an office, at client locations, and on active construction jobsites within the assigned market. Site visits may involve indoor/outdoor conditions, noise, dust, uneven surfaces, and changing temperatures or weather. Required PPE must be worn. Travel and schedule flexibility depend on project and customer needs; specific expectations are to be confirmed.

SAFETY RESPONSIBILITIES

• Follow all Midwest Drywall safety policies, site-specific safety rules, and applicable OSHA requirements.
• Use required personal protective equipment and immediately report unsafe conditions, incidents, near misses, or injuries.
• Partner with the safety capability to reinforce training, address incidents and violations promptly, and ensure necessary remediation.

PERFORMANCE EXPECTATIONS

• Operational oversight: Project milestones and customer deliverables achieved; efficient resource allocation and timely resolution of delays.
• Business development: Progress on identified growth opportunities, client proposals, and market-share strategies.
• Client relationships: Customer satisfaction, feedback follow-through, timely issue resolution, repeat business, and referrals.
• Team leadership: Completed evaluations, constructive feedback, mentorship, training, and employee development aligned with company values.
• Financial management: Revenue and margin goals, actual costs versus budget, timely cost-variance action, and feedback to estimating teams.
• Compliance and safety: Training completion, timely incident response and remediation, and adherence to regulatory and company requirements.

EQUAL EMPLOYMENT OPPORTUNITY AND ADA ACCOMMODATION
Midwest Drywall is an equal opportunity employer. The Company provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job, unless doing so would create an undue hardship. This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or qualifications associated with the role.

EMPLOYEE ACKNOWLEDGMENT
I acknowledge that I have received and reviewed this job description. I understand that it may be revised at any time and that I am responsible for performing the essential functions of the position, with or without reasonable accommodation.

E-Verify:
Midwest Drywall participates in the E-Verify program to verify employment eligibility of our employees. E-verify compares information provided on the Form I-9 to data from the US Department of Homeland Security and the Social Security Administration to confirm an individual’s eligibility to work in the US.