Customer Service Representative/Case Manager

Midwest Disability is a law firm focused on helping individuals who are unable to work due to an injury or illness, obtain Social Security Disability and/or Supplemental Security Income benefits.

We are conveniently located in Coon Rapids, Minnesota.

Our goal is to hire individuals who are compassionate for the kinds of difficulties faced by our clients. The Social Security claims process can be frustrating and stressful; we do our best to ease our clients' burdens by providing clear answers and information.

Midwest Disability has more than 50 years of combined experience representing the injured and disabled. We strive to provide our clients with a personal and caring approach during a difficult time in their life. Employees with Midwest Disability know that their job is important, and we take pride in providing a positive environment where employees know they matter. It is a great job if you are looking to make a difference!

Compensation: The pay is $16.00 per hour, in office position, with the opportunity to earn up to $300 a month in bonuses based on your performance and goals met.

Benefits: PTO, Holiday Pay, Medical, Vision, Dental, 401k with match, and supplemental benefits.

Terms: Full-Time. This is an hourly, non-exempt position.

Hours of Operation: Monday through Friday 8:00am – 4:30pm CST

Job Duties:

• Respond to phone calls, inquires, emails and other communications from clients and Social Security concerning claims
• Complete appeals with clients and balance competing deadlines
• General office duties include: faxing, scanning, copying, emailing

Job Requirements:

• Minimum of high school diploma or GED equivalent
• Experience with Microsoft Word and Outlook
• Experience with Salesforce a plus
• Strong typing skills/job requires typing while talking to a client at the same time

Physical Demands and Work Environment:

• Continually required to sit, use hands to fingers, handle, or feel and reach with hands and arms, talk and hear.
• Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
• Occasionally required to stand, walk, bend, stoop and life/push light weight less than 20 pounds.
• The noise level in the work environment usually is quiet.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Minneapolis, MN 55448 (Required)

Work Location: In person

Salary : $16