Outside Parts Sales

Midwest Bus Sales Inc This is an outside sales type position that requires someone who is a self-starter, a strong attention to detail, someone who understands the importance of relationships with their customers as well as their coworkers. The Outside Parts Sales position is responsible for maximizing the efficiency, revenue and productivity of the parts department and achieving the highest levels of customer satisfaction. You must be able to manage multiple tasks in a fast-paced environment with strong relationship skills and be very organized. This job requires 80 % travel time visiting customers, building relationships, and delivering parts in a company vehicle. Visiting and communicating with customers on all aspects of Parts & Service department. Promoting products and service from Parts & Service department such as looking up and researching parts, explaining critical details, providing estimates to the customer and finalizing invoices. Knowledge of basic computer skills on Freightliner, Thomas, Accelerator and Proceed to be able to look up parts needed while onsite with customer. Performs all computer functions necessary to track orders, build quotes and Email customer contact follow up. Ability to identify in house and other sourced parts opportunities. Communicate daily with inside parts staff processing customer orders. Communicate effectively with Parts Manager about AOR and customer feedback. Order, Sell and Invoice parts to the customer with little to no assistance. Assist in maintaining inventory, including counting inventory, warehouse organization. Face to face communication skills, basic phone skills, cold calls and maintain CRM program (Pipedrive). Determine need for repair parts and maintenance by relying on information relayed by customers and suggest related parts that might be needed to complete project. Maintain company vehicle, keep clean and up to date with maintenance intervals. Advises customers of promotional items, flyers, new items available and make recommendations to customers for additional seasonal preventative maintenance items. Establishes and maintains good working relationships with internal and external customers to encourage repeat and referral business.     Maintains a professional appearance and attitude with co-workers, customers, vendors. Follows all company policies and procedures. Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time. Since 1979, Midwest Bus Sales has provided award-winning sales and service to customers nationwide. Our friendly and knowledgeable staff is dedicated to providing the very best sales, parts, and service experience in the industry. We have the experience, expertise, and resources to get you the right bus at the right price, and to keep it running smoothly and safely. We are the largest Thomas Built Bus Dealer in the US. Covering six states with five locations, we have the size, scope, and ability to provide the highest quality customer and employee experience. Beacon Mobility is a family of transportation companies committed to serving the diverse needs of our customers. Experienced, compassionate, and dedicated, we take pride in our ability to create customized, mobility-based solutions that empower people to get where they need to go. Our purpose is simple – MOBILITY WITHOUT LIMITS: Transporting people to live, learn, and achieve. We are dedicated to providing those we serve with the opportunities, resources, and support to confidently move ahead. We support safe, compassionate, and inclusive environments that provide our communities with the mobility solutions they need to flourish and succeed. Backed by nearly 100 years of experience, Beacon Mobility operations can be found in 22 states, our 15,000 employees providing Paratransit, School Bus, Special Education, Non-Emergency Medical, and Alternative Student Transportation to special populations in more than 1,500 communities.