What are the responsibilities and job description for the Front Desk Receptionist position at Midway Medical Clinic II - Beach Midway Medical Clinic?
Overview
Job Summary:
The Medical office Front Desk Receptionist is responsible for greeting patients, scheduling appointments, verifying insurance and collecting co-pays, managing patient records, answering phones, and providing excellent customer service in a fast-paced medical office environment. This role serves as the first point of contact for patients and helps ensure smooth daily operations of the practice.
Responsibilities
- Welcome and check in patients in a professional and friendly manner.
- Answer incoming calls and respond to patients inquiries, screen, and route incoming calls using multi-line phone systems with courteous phone etiquette.
- Schedule, confirm, and reschedule appointments
- Verify patient insurance and collect co-pays or payments.
- Maintain accurate patient records and update information as needed.
- Handle patient paperwork, forms,and medical files confidentially.
- Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively.
- Coordinate with medical staff regarding patient flow and appointments.
- Bilingual abilities are highly desirable to serve diverse client needs effectively.
- Process referrals, authorizations, and medical records request.
- Maintain a clean and organized front office area.
- Follow HIPAA guidelines and office policies at all time.
- Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for individuals eager to grow their office management skills while making a meaningful impact every day.
Pay: $15.00 - $20.00 per hour
Work Location: In person
Salary : $15 - $20