HR Assistant

Position: HR Assistant

Location: Queens, NY 

Job Type: Full Time/In Office 5 Days / Non-Exempt 

Compensation: $35,360 – $44.000 Per Annum

Benefits: Medical / Dental / Vision / 401K / PTO 

About Us

Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose.

Midway Living, Inc. is seeking a dedicated HR Coordinator to join our expanding team as we continue our mission of empowering homeless families. As our organization grows, the HR Coordinator will play a key role in supporting our staff, ensuring a positive and productive workplace, and helping drive initiatives that align with our commitment to transformative change.

JOB OVERVIEW

The HR Assistant provides administrative and operational support to the Human Resources department. This role focuses on recruitment coordination, onboarding support, employee record maintenance, benefits processing, compliance tracking, and general HR administrative functions.

The HR Assistant ensures accurate documentation, timely follow-up, and strong internal customer service to staff across all shelter programs.

EXPECTATIONS OF ALL EMPLOYEES

The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement.

ESSENTIAL JOB FUNCTIONS

Recruitment & Onboarding

• Assist with recruitment coordination, including scheduling interviews and managing hiring calendars.
• Prepare offer letters and onboarding documents.
• Support new hire onboarding and orientation logistics.
• Process background checks and employment verifications.
• Complete I-9 verification and maintain compliance documentation.
• Maintain and update the ADP and Midway Living system. 
• Coordinate onboarding checklists and ensure all required documentation is collected.

HR Administrative Support

• Maintain accurate employee records in ADP and internal tracking spreadsheets.
• Monitor employee document submissions and maintain organized digital personnel files.
• Assist with onboarding and offboarding documentation.
• Track employee trainings, certifications, and compliance requirements.
• Support benefits administration, including enrollments, terminations, and changes.
• Assist with annual open enrollment preparation.
• Coordinate payroll-related documentation and updates.
• Track leave requests and PTO balances.
• Assist with audit preparation and ensure personnel files remain audit-ready.
• Respond to general HR inquiries from employees.
• Provide general administrative support to the Human Resources dept.
• Perform other duties as assigned.

General Office Administration

• Maintain a clean and organized office environment.
• Answer phone calls, greet visitors, and manage mail distribution.
• Order and track office supplies and equipment.
• Schedule meetings, interviews, and staff events.
• Provide general support to management and staff.

EDUCATION & CERTIFICATION

• Associate’s or Bachelor's degree preferred
• Familiarity with ADP, QuickBooks, or other accounting/HR platforms required

QUALIFICATIONS & PREFERRED SKILLS

•  2 years of administrative experience, preferably in HR and/or bookkeeping.
•  Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills and strong attention to detail.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication skills.