Safety Liaison

Company Description

Midtown Business Improvement District is dedicated to fostering a vibrant and prosperous business community that celebrates diversity and encourages economic growth. Our mission is to enhance the Midtown business community by investing in safety, beautification, and economic development. We prioritize transparency, fiscal responsibility, and collaboration with business partners and neighbors to shape a thriving future. With a commitment to integrity, respect, and inclusivity, we champion the unique needs of our diverse community while supporting local businesses and properties.

Position Summary:

The Bid Safety Liaison is responsible for maintaining a safe and welcoming environment

throughout the Midtown Business Improvement District. This role involves regular patrols along

the Anaheim corridor, engaging business and property owners, and serving as a visible safety

presence. The Bid Safety Liaison will assist with deterring unwanted activity, supports

businesses with public safety concerns, and coordinates with local law enforcement and outreach

services when necessary and will report to the bid’s Community Liaison.

Key Responsibilities:

• Conduct regular foot and/or bicycle patrols throughout the BIDs corridor to ensure a

visible and reassuring security presence.

• Build positive working relationships with business owners, property owners/managers,

employees, residents, and visitors.

• Respond promptly to calls for service or reports of safety concerns from businesses or the

public.

• Engage respectfully with all community members, including individuals experiencing

homelessness, while encouraging compliance with local ordinances and property rules.

• Work collaboratively with outreach teams, city services, and law enforcement to address

quality-of-life issues in a professional and compassionate manner.

• Observe, document, and report incidents, hazards, or suspicious activity using established

communication and reporting tools.

• Provide information, directions, and general assistance to visitors to enhance the overall

experience within the BID.

• Support BID events and initiatives by maintaining safety and order during special

activities.

• Maintain up-to-date knowledge of district boundaries, businesses, and emergency

procedures.

Qualifications:

• High school diploma or equivalent required; some college coursework preferred.

• Prior experience in security, public safety, law enforcement, or a related field strongly

preferred.

• Excellent communication and interpersonal skills; able to interact calmly and

professionally with diverse populations.

• Strong observation, reporting, and conflict resolution abilities.

• Must be able to stand and walk for extended periods and work outdoors in various

weather conditions.

• Valid security guard license.

• CPR/First Aid certification preferred or willingness to obtain.

Core Competencies:

• Professionalism and Integrity

• Customer Service Orientation

• Situational Awareness

• De-escalation and Conflict Resolution

• Teamwork and Collaboration

• Community Engagement

Working Conditions:

The Bid Safety Liaison will primarily work outdoors while patrolling the BID corridor. The

position may involve exposure to various weather conditions, evening or weekend shifts, and

• interaction with the public in a wide range of situations.