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IRIS Consultant-Rhinelander, WI

Midstate Independent Living Choices, Inc (MILC)
Rhinelander, WI Full Time
POSTED ON 11/6/2025 CLOSED ON 1/6/2026

What are the responsibilities and job description for the IRIS Consultant-Rhinelander, WI position at Midstate Independent Living Choices, Inc (MILC)?

Join MILC's team! A wonderful opportunity to assist individuals with disabilities who want to self-direct their long-term care services as an Include Respect I Self-Direct (IRIS) Consultant (IC). As an IC you will help participants navigate the Medicaid Long-Term Care program by connecting them to community resources. Through those connections, together you will develop a plan for achieving participants goals related to their health, safety, housing, transportation, etc.

Individuals with a human services background that reside in Rhinelander, WI OR in close proximity to Rhinlander, WI are encouraged to apply.

We are looking for a full-time, home-based IC to serve Northern WI. While this is a work-from-home/remote position, it does require meeting participants in their homes and within the community. Duties may involve assessing participants residences on all levels, which may involve stairwells, to make observations of home environments. Ability to travel within the IRIS Consultant Agency (ICA) service area and statewide is required. A valid WI driver's license, proof of insurance meeting agency requirements and ability to meet agency driving standards required. Employees must be available via phone/computer for regular scheduled check-ins.

Occasional staff meetings will require in-person attendance in the Stevens Point office.

Under the general supervision of the ICA Manager, the IC is responsible for providing ongoing support and assistance to participants to ensure their health and safety.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

DUTIES include but not limited to:
Provide orientation to new participants of IRIS

Inform participants of their rights and responsibilities as a participant in IRIS

Act as the primary contact for the IRIS participants

Assist participants to complete necessary paperwork, answer questions and address concerns regarding IRIS

Schedule and complete annual redetermination LTC-FS within 365 days of the previous screen or whenever a change occurs in participant's condition

Collaborate on the development, process improvement and ongoing quality management of the services provided

Assist participants in identifying their long-term support needs, desired goals, outcomes, identifying informal or natural supports, development and implementation of an Individual Services and Supports Plan (ISSP)

Collaborate with participants, natural supports, service providers, community resources and others to assist participants to meet their identified outcomes

Accurately complete and submit to DHS all required forms, assessments, documentation for review and approval as indicated by IRIS policies and procedures

Assure program quality through various quality management activities that are carried out in partnership with the participant and DHS to include but not limited to personal experience outcomes, provider qualifications, participant emergency and back-up plan, critical incident reporting and service plan and budget monitoring

Meet regularly to ensure participant's outcomes are being met while staying within their IRIS budget and within the requirements of IRIS determined by DHS

Maintain positive working relationship with ICA staff, outside agencies, and service providers to ensure effectiveness of services provided

Attend all ICA and DHS trainings, conferences, meetings as requested and required

Adhere to and abide by all ICA policies and procedures

Additional Duties Based on Qualifications/Education:

Complete an objective, in-person Adult LTC-FS with participants as required and outlined in the WI Adult LTC-FS Instructions

Achieve a passing score on the Continuing Skills Testing (CST) conducted every two (2) years to maintain certification

Meet screening quota

QUALIFICATIONS: The requirements listed below are representative of the knowledge, skill, and/or ability required.
18 years of age or older

Bachelor’s degree required in social work, psychology, human services, counseling, nursing, special education or a closely related field AND have one (1) year of supervised experience working with seniors and/or people living with disabilities or four (4) years of direct experience related to the delivery of social services to seniors and/or people living with disabilities and long-term care need in a community setting.

REQUIREMENTS:
Completion of all required IRIS orientation/training courses required

Understanding of IRIS philosophy and the principles of self-direction, responsible financial management, and person-centered planning processes required

Understanding of ICA services including behavior management, risk and needs assessments, service plan development and identification and reporting of critical incidents of abuse, neglect, exploitation, and fraud required

If applicable, certified as a LTC FS Screener through completion of the DHS web-based clinical certification required

Working knowledge of Microsoft Office, Outlook email and internet required

Competence in applicable areas of the WI Self-Directed Information Technology System (WISITS) and DHS SharePoint sites required

Knowledge of community resources required

Strong customer service skills required

Good organizational and time management skills required

Ability to travel within the ICA service area and statewide required

Possess a valid Wisconsin driver's license, provide proof of auto liability insurance meeting agency minimum limits and be able to meet agency driving standards or an alternate effective means of transportation required

Ability to maintain confidential information including but not limited to financial data, consumer information or other non-public proprietary agency information required

Ability to pass a periodic WI Caregiver Background Check including Department of Justice Criminal Record check required

BENEFITS:
Health/Dental/Vision Insurance, Life Insurance, Disability Insurance, paid holidays, 401K plan, paid training, paid time off package, sick time, mileage reimbursement, bereavement leave, Employee Assistance Plan (EAP) and AFLAC. Laptop provided.

HOW TO APPLY:
ALL applicants are required to complete a MILC application. The MILC application can be found on our website at www.milc-inc.org in the Careers section.

Submit resume completed MILC application via email or fax.

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • Vision insurance

Application Question(s):

  • Do you have one (1) year of supervised experience working with seniors and/or people with disabilities(not a facility or other institution, not hands on caregiving) ?
  • Do you have four (4) years of direct experience related to the delivery of social services to seniors and/or people with disabilities and long-term care needs in a community setting (not a facility or other institution, not hands on caregiving)?
  • Do you live in or in close proximity to Rhinelander, WI/Oneida County, WI? If no, you will not be considered for this position.

Education:

  • Bachelor's (Required)

Work Location: Remote

Salary : $21

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