Patient Services Coordinator

JOB RESPONSIBILITIES                                                                                                 

All of the following functions, qualifications, knowledges, skills abilities (KSA’s) and duties are essential. An employee in this class upon appointment, should have the equivalent of the following:

·       Handle all incoming calls for MidMichigan Community Health Services locations.

·       Scheduling and rescheduling appointment for approximately 15 providers.

·       Answer and resolve patient questions without having to transfer to a different department.

·       Transcribe messages from patients and or other medical offices appropriately

·       Handle incoming/outgoing faxes

·       Ask a series of questions