What are the responsibilities and job description for the Band 3 Ward Administrator position at Midlands and Lancashire Commissioning Support Unit?
Job Overview
An exciting opportunity has arisen for a dynamic and proactive Ward Administrator to join our ward clerk team that work across Acute, General and Geriatric Medicine.
The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward's multi-disciplinary team, patients, relatives and their carers.
If you have a good eye for detail, are an adaptable team player and a flexible, proactive administrator who wants to make a difference for our patients then we look forward to hearing from you.
This will be a 6 month fixed-term contract initially, with the possibility of extension.
Main duties of the job
To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.
Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, filing patient records, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities. Ordering stationary and ward furniture/equipment as required.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk
Detailed Job Description And Main Responsibilities
Please see attached Job Description for more information about this role and working at Royal Free London NHS foundation Trust
Person specification
Royal Free World Class Values
Essential Criteria
Educational and Professional Qualifications
Essential criteria
Essential criteria
Essential Criteria
An exciting opportunity has arisen for a dynamic and proactive Ward Administrator to join our ward clerk team that work across Acute, General and Geriatric Medicine.
The ward administrator is responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward's multi-disciplinary team, patients, relatives and their carers.
If you have a good eye for detail, are an adaptable team player and a flexible, proactive administrator who wants to make a difference for our patients then we look forward to hearing from you.
This will be a 6 month fixed-term contract initially, with the possibility of extension.
Main duties of the job
To provide a front of house reception service for patients or relatives arriving on the ward/unit, welcoming all visitors and directing as appropriate.
Answering telephones, ensuring bed boards are up to date, transport bookings, to provide weekly and monthly ward activity figures, filing patient records, to provide a confidential and high standard general administrative support to the ward/unit, to ensure that all patient admissions, discharges and attendances are recorded accurately on Cerner or the relevant electronic system in real time, to sort out incoming/outgoing post and distribute or act as necessary and any other ward clerking responsibilities. Ordering stationary and ward furniture/equipment as required.
Working for our organisation
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across four main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk
Detailed Job Description And Main Responsibilities
Please see attached Job Description for more information about this role and working at Royal Free London NHS foundation Trust
Person specification
Royal Free World Class Values
Essential Criteria
- Demonstrate ability to meet the Trust Values
Educational and Professional Qualifications
- NVQ Level 3 or equivalent relavant experience
Essential criteria
- Experience of working in a public/customer service/patient facing role
- Experience of working with Cerner or similar electronic Patient Administration Systems
- Previous work experience in a healthcare setting
Essential criteria
- Clear and concise verbal and written communication skills
- Ability to use initiative and problem solve, in a busy clinical environment
- Good level of computer literacy skills including typing, data entry and Microsoft Word, Excel, and databases
- Flexible and adaptable to the changing needs of the service
- Ability to work within a multidisciplinary team
- Time Management and organisational skills
Essential Criteria
- Sympathetic attitude to patients and relatives who may be extremely distressed or anxious
- Excellent interpersonal skills with the ability to relate to people at all levels
- The ability to manage conflict and identify where escalation to senior staff is necessary