What are the responsibilities and job description for the Customer Transaction Specialist position at Midland States Bank?
About the Role
The Financial Services Associate is responsible for providing exceptional customer service and ensuring the accuracy and efficiency of all financial transactions. This role involves managing cash drawers, processing transactions, and cross-selling bank services and products.
Key Responsibilities:
- Provide accurate and timely customer information
- Manage cash drawers and reconcile discrepancies
- Process business and individual banking transactions
- Assist customers with transactions and ATM operations
Requirements:
- Demonstrated ability to work in a fast-paced environment
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Able to maintain confidentiality and handle sensitive information
