Assistant Property Manager

NOW HIRING: Assistant Property Manager
Join a mission-driven team committed to providing quality, affordable housing and exceptional resident service

We are seeking a motivated and detail-oriented Assistant Property Manager to support daily operations at our community and help ensure a high standard of service for residents and prospective applicants. This role is ideal for someone who is organized, people-focused, and eager to grow within property management.

Reporting directly to the Property Manager (and supporting Area and Regional Management as needed), this position plays a key role in maintaining compliance, supporting residents, and ensuring smooth site operations in accordance with HUD regulations and the policies and procedures of Phoenix Property Management, Inc.

What You’ll Do

As an Assistant Property Manager, you will be hands-on in nearly every aspect of community operations:

Leasing & Applicant Processing

• Accept and process rental applications
• Conduct applicant screenings and apply established selection criteria
• Prepare applications and provide recommendations for management approval
• Communicate application status updates and maintain accurate applicant files

Resident Experience & Move-In Support

• Greet and orient new residents at move-in
• Review leases, handbooks, apartment details, and community amenities
• Help create a welcoming and well-informed resident experience from day one

Maintenance & Work Orders

• Respond to resident service requests by completing work order documentation
• Coordinate communication and follow-up to ensure timely resolution

Compliance & Administrative Support

• Prepare resident certifications and re-certifications
• Process billings and vouchers in accordance with program requirements
• Conduct regular property inspections, including pre-move-in and post-move-out inspections
• Prepare reports, correspondence, memos, and operational logs

Financial & Collections Assistance

• Assist management with rent collection bookkeeping and rent rolls
• Support preparation and submission of invoices and billing documentation
• Assist in handling delinquent accounts and follow-up procedures

Site Operations Support

• Provide full operational coverage in the absence of the Property Manager
• Support the execution of daily site activities and administrative functions

Community Engagement

• Assist in developing and administering resident programs
• Contribute to fostering a safe, stable, and welcoming community environment

What We’re Looking For

Education & Experience

• Bachelor’s degree in Business Administration, Real Estate, Management, or related field preferred
• OR 2 years of progressively responsible experience in property management or housing administration
• Equivalent combinations of education and experience will be considered

Skills & Qualifications

• Strong understanding of property management operations and administrative procedures
• Knowledge of HUD regulations and affordable housing compliance (or ability to quickly learn)
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Ability to work independently with initiative and follow-through
• Proficiency in Microsoft Word, Excel, and Outlook

Why Join Phoenix?

This is more than an administrative role; it’s an opportunity to directly impact the quality of life for residents in your community. You’ll be part of a team that values accountability, service, and creating stable housing opportunities for individuals and families.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Property management: 2 years (Preferred)
• LIHTC: 1 year (Preferred)
• HUD: 1 year (Preferred)

Location:

• Springhill, LA 71075 (Preferred)

Ability to Commute:

• Springhill, LA 71075 (Preferred)

Work Location: In person

Salary : $18 - $20