What are the responsibilities and job description for the Adult Client Advocate position at Midland Rape Crisis and Children’s Advocacy Center?
Location: Andrews, Texas (Satellite Office of the MRCCAC).
Reports to: Community Relations Program Director.
Organization: Midland Rape Crisis and Children's Advocacy Center (MRCCAC).
Employment Type: Full-Time (some evenings/weekends may be required).
Salary: Commensurate with experience benefits.
- Provide immediate and ongoing crisis intervention and emotional support to adult survivors of sexual violence.
- Accompany clients to forensic exams, law enforcement interviews, and court proceedings as needed.
- Assist clients in understanding and navigating the criminal justice and medical systems.
- Develop individualized advocacy and safety plans tailored to each client’s needs.
- Provide appropriate referrals for counseling, legal assistance, shelter, and other services.
- Assist clients with Crime Victims Compensation Forms, Texas Vine, and Address Confidentiality forms.
- Maintain client confidentiality and adhere to HIPAA and agency policies.
- Serve as a liaison between clients and community agencies to ensure seamless, trauma-informed support.
- Maintain accurate and timely documentation in client records and agency databases such as tracking SAFE exams and follow-up calls.
- Participate in community outreach and professional training efforts to increase awareness and strengthen the coordinated response to sexual violence.
- Participate in ongoing training and professional development.
- Assist the Community Relations Program Director/MRCCAC Board in fundraising efforts as needed.
- Perform other duties as directed by the Community Relations Program Director or Executive Director.
- Participate in the On-Call rotation.
Qualifications:
- Bachelor’s degree in social work, Psychology, Criminal Justice, or related field (equivalent experience may be considered).
- Bilingual (English/Spanish) preferred.
- Experience working with survivors of trauma, especially sexual assault, is highly desirable.
- Ability to work independently at a satellite location while staying connected with the central office team.
- Knowledge of trauma-informed care and victim advocacy best practices.
- Strong interpersonal, communication, and organizational skills.
- Ability to maintain professional boundaries and confidentiality.
- Flexibility to work some evenings and weekends and participate in the on-call rotation.
- Must have reliable transportation and a valid Texas driver’s license.
Working Conditions:
- Office environment located in Andrews, Texas, with some travel within the community/neighboring counties and occasional travel to Midland.
- May require response to crisis situations during evenings or weekends as part of a rotating on-call schedule.
- Requires the ability to manage emotional situations with empathy, discretion, and professionalism.
Note: The above job description is provided as a general outline of responsibilities and qualifications and should not be considered exhaustive. Other duties may be assigned as needed to meet the goals and objectives of the organization.
This is a grant-funded position. As such, employment in this role is contingent upon the availability of grant funds. MRCCAC makes every effort to secure ongoing funding; however, there is no guarantee of continued employment beyond the grant period.
Lee Anne Sconiers McCombs lsconiers@mrccac.org
About Midland Rape Crisis and Children’s Advocacy Center:
The MRCCAC provides support, hope, and healing for survivors of sexual assault and child abuse in the Permian Basin and surrounding counties. Our goal is to eradicate all forms of abuse through education and empowerment, but until that day we will provide every service possible for survivors to help them move forward. How We Got Started In 1979, the Midland Rape Crisis Center opened its doors and began providing sexual assault services to sexual assault survivors. The agency was the product of a group of individuals and law enforcement representatives who were concerned about rape and its consequences. In September 1996, the Center proudly added the Children’s Advocacy Center program. The Children’s Advocacy Center program was established in an effort to enhance the sensitivity and responsiveness of the criminal and civil justice systems to victims of child sexual abuse and severe physical abuse. The Center added a satellite office in Andrews County in 2007 and in Howard County in 2018. Where We Are Now The agency is now known as the Midland Rape Crisis and Children’s Advocacy Center. The Center has expanded its comprehensive services to help survivors of sexual assault, survivors of sexual abuse as well as survivors of homicide victims in Midland, Andrews, Big Spring, and surrounding counties. The Center’s services are offered at no cost. The Center is now comprised of four programs: Crisis and Support Services Children’s Advocacy Center Therapy Education The Center’s programs are funded by federal and state grants, the United Way of Midland-Andrews-Big Spring, grants from local foundations, agency fundraisers, and private contributions.