Volunteer Coordinator

Position: Volunteer Coordinator

Reports to: President/CEO

Time Requirements: Full-time (40 hours weekly); the typical workweek is Monday through Friday, with occasional evenings and weekends.

Permits and Licenses: None

Salary: $50,000

Benefits: A stipend for medical benefits, Paid Time Off, Sick Time, access to Life Insurance, and Short—and Long-Term Disability Insurance.

Midland County Habitat for Humanity is a local and independently operated affiliate of Habitat for Humanity located in Midland, Michigan. Midland County Habitat for Humanity is a dynamic nonprofit organization that works to provide affordable homeownership opportunities and home repairs to low- to moderate income individuals and families in Midland County, Michigan.

Midland County Habitat for Humanity (MCHFH) is seeking an outgoing, results-oriented Volunteer Coordinator to lead and manage all aspects of MCHFH’s volunteer program. The Volunteer Coordinator is responsible for recruiting, placing, engaging, retaining, and recognizing volunteers while creating a welcoming and meaningful volunteer experience.

The job description below outlines the overall responsibilities of the Volunteer Coordinator position. In addition to those duties, the Volunteer Coordinator must have specific leadership skills and abilities to understand and carry out the job responsibilities effectively. The incumbent shall carry out and accomplish various functions supporting the current strategic plan and build plan through organizational initiatives.

• Develop and implement a volunteer recruitment plan, working with staff to identify current opportunities, specialized skill needs, and individual and group recruitment priorities.
• Serve as the primary contact for volunteer inquiries; assess interests, skills, and availability, and coordinate placement and scheduling across construction, ReStore, repairs, committees, office, outreach, and special events.
• Build relationships with colleges, clubs, youth groups, churches, businesses, and other community organizations to recruit and coordinate volunteer groups, including court-appointed community service volunteers.
• Recruit, train, and schedule site hosts, crew leaders, and repair program leaders in coordination with program staff.
• Coordinate volunteers for fairs, festivals, parades, and other community events.
• Welcome volunteers, share MCHFH’s mission, and coordinate site orientation and safety information with the Construction and ReStore Managers to support a strong safety culture.
• Maintain volunteer safety equipment and hospitality supplies, ensure annual liability waivers are completed and recorded, and assist with required volunteer injury reporting.

• Develop and implement strategies to encourage repeat participation, maintain regular volunteer communication, and re-engage inactive volunteers.
• Create leadership pathways for recurring volunteers, including opportunities to serve as crew leaders, site hosts, and repair program leaders.
• Maintain accurate CharityProud records of volunteer contact information, skills, interests, participation, hours, teams, and waivers; track engagement trends to inform program improvements.
• Maintain volunteer opportunity descriptions, facilitate orientations and ongoing training, and coordinate background checks when applicable.

• Develop and implement a year-round recognition and appreciation program that includes formal and informal thanks for individuals, groups, crew leaders, and community partners.
• Recognize volunteer milestones, service hours, longevity, leadership, and significant contributions through ongoing communications, activities, and appreciation events.
• Gather volunteer feedback through surveys and conversations, and work with staff to improve the volunteer experience.
• Coordinate volunteer hospitality, including donated meals, beverages, and other support, as appropriate.

• Integrity, credibility, and commitment to Habitat’s mission, with the ability to build relationships with people from diverse backgrounds.
• Strong written and verbal communication, organizational, scheduling, and attention-to-detail skills.
• Ability to work independently, collaborate with staff and volunteers, and create a welcoming and meaningful volunteer experience.
• Ability to assess volunteer interests and skills and match individuals and groups with appropriate opportunities.
• Ability to learn MCHFH programs and basic construction and ReStore operations to support volunteer placement and scheduling.
• Proficiency with Microsoft Office programs and willingness to learn volunteer database systems.

• High school graduate or equivalent
• Associate or Bachelor degree with social service, communications, or other applicable degree background preferred.

• The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
• Work in office, ReStore, warehouse, and construction-site settings, including outdoors in varying weather conditions.
• Drive between sites and transport supplies as needed, including driving a pickup truck or construction van.
• Stand or sit for extended periods; climb, bend, and lift up to 25 pounds.
• Use a computer and telephone and speak to groups of 30 or more without a microphone.

Sex offender, criminal background, and a driving record history check will be conducted on the prospective employee before extending a job offer.

Midland County Habitat for Humanity is an equal opportunity employer and seeks to employ and assign the best-qualified personnel for all our positions in a manner that does not unlawfully discriminate against any person because of race, color, religion, gender, marital status, age, national origin, physical or mental disability, sexual orientation, veteran/reserve national guard status, or any other status or characteristic protected by law.

We are creating an inclusive, safe culture that provides a meaningful volunteer, employment, and homeownership/repair experience. MCHFH expects all employees, volunteers, and homeowners/repair to behave in a way that reinforces the organization’s Christian mission and founding principles. MCHFH, therefore, prohibits any actions or conduct that may discriminate against or harass other employees, volunteers, and families served. MCHFH does not tolerate actions, words, jokes, or comments based on an individual’s gender, sexual orientation, race, ethnic background, age, religion, physical condition, or other legally protected characteristics. Any comments or actions, therefore, that demean or are hurtful to people of a specific gender, sexual orientation, race, ethnic background, age, religion, or specific physical condition are prohibited. Any such conduct may result in disciplinary action, including immediate discharge and revocation of volunteer privileges.