What are the responsibilities and job description for the Support Assistant | Meals On Wheels Program/ PRN position at MIDLAND CARE CONNECTION INC?
Midland Care Connection
Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas.
Meals on Wheels Program
Midland Care’s Meals on Wheels program in Topeka, Kansas, is a vital service that delivers hot, nutritious meals and wellness-checks to homebound seniors and individuals with disabilities in Shawnee, Jefferson, and Douglas counties. The program prioritizes individuals at high nutritional risk and is not income-based, allowing anyone who meets the age or homebound criteria to participate. With the help of hundreds of volunteers who deliver meals Monday–Friday, Midland Care supports independence, reduces social isolation, and ensures older adults receive balanced meals in the comfort of their homes.
Support Assistant
A support assistant in this role is a versatile team member who helps ensure the smooth daily operation of a Meals on Wheels program by rotating through a variety of responsibilities. They assist with meal preparation and delivery, ensure delivery bags are accurately packed based on client needs, and support volunteers by coordinating routes and helping load vehicles. In addition to hands-on service, they provide office support such as answering phones, maintaining records, and tracking inventory, while also assisting with events, surveys, and program activities. The position requires strong communication, organization, and time-management skills, as well as a commitment to confidentiality, teamwork, and high-quality customer service for clients, staff, and volunteers.
Qualifications:Required
- High school diploma or equivalent (GED)
- Strong communication skills with the ability to interact with people from diverse professional, cultural, social, and economic backgrounds
- Ability to maintain accurate records and prepare reports
- Valid Kansas or Missouri driver’s license
- Active automobile liability insurance
- Motor Vehicle Record (MVR) that meets organizational insurability standards
Preferred
- Previous experience in customer service, food service, delivery, or administrative support
- Experience working with volunteers or in community-based programs
- Basic computer skills and familiarity with organizational software systems
- Strong organizational and time-management abilities
- Ability to multitask and adapt to rotating responsibilities
- Experience handling confidential information appropriately
What’s in it for you?
- 403(b) ERISA Retirement Plan
- On-site education center to provide professional development and CEU credits
- Free Employee Assistance Program (EAP) for employees and dependents
- Uniform Allowance Program
Apply Today!
Join a team that makes a meaningful difference in your community every day. If you’re dependable, compassionate, and enjoy working in a dynamic, people-centered environment, we encourage you to apply for the Meals on Wheels Specialist role. Bring your strong communication skills, attention to detail, and willingness to support others—and help us deliver not just meals, but care and connection to those who need it most. Apply today and be part of something impactful.