What are the responsibilities and job description for the Mortgage Servicing Transfer Coordinator position at MidFirst Bank - Default?
The Coordinator will organize, assist, and support the daily responsibilities associated with mortgage servicing transfers and ongoing management of contracts and contract relationships associated with prior mortgage servicing transfers. This role is key in ensuring completion of due diligence accuracy, compliance, and timely execution through a fast-moving, high-volume pipeline of mortgage asset purchases.
RESPONSIBILITIES INCLUDE:
- Coordinate the collection, organization, and review of due diligence materials for potential acquisition.
- Track key milestones and deadlines associated with compliance requirements and contractual terms for acquisitions.
- Analyze data associated with all phases of acquisition life cycle including reconciling data items received, outstanding, and flag potential delays or risk.
- Provide support to Senior Management, Analysts, and Corporate Technology on the design, development and management of servicing transfer reporting, infrastructure and workflow.
- Communicate details of upcoming servicing transfers with internal and external stakeholders including operational impact, strategic recommendations, and resolution of open issues.
- Manage internal and external stakeholder relationship with a key focus on conflict resolution, reputational harm, and regulatory impact.
- Assist in maintaining robust data-driven processes to ensure that loan data is accurately onboarded to MidFirst’s servicing system with no downstream impacts.
- Drive continuous improvement in the acquisition process through data analysis and process enhancements.
- Facilitate cross-functional collaboration to resolve trailing matters throughout the acquisition lifecycle with key internal and external counterparties.
- Drive completion of transaction funding events including but not limited to Senior Management sign-offs, compiling of legal documents, and risk management memorandums.
- Assist on special projects on an ad hoc basis.
POSITION REQUIREMENTS:
- 3 years of related work experience (project work, data processing and report generation, deliverable collection and tracking)
- Demonstrated ability to succeed in a fast-paced, goal-oriented, and deadline driven environment
- Strong critical thinking, analytical, and decision-making skills
- Excellent verbal and written communication skills
- Strong attention to detail
- Strong ability to propose actionable solutions
- Intermediate to advanced proficiency in Microsoft Excel (VLOOKUP/XLOOKUP, Pivot Tables, data set comparisons), Outlook, and Word
- Experience with mortgage servicing is a plus
- Project Management certification is a plus but not required
- Bachelor's degree preferred but not required