Lockbox Associate

This position is part of the Remittance Processing department within our Bank Operations group. Remittance Processing is responsible for processing account receivable transactions for commercial customers. Items must be sorted in categories predefined by the customer, scanned into our imaging application, keyed, balanced, and finalized. They also receive and process mailed transactions sent to bank’s central post office box. This department will also assist other departments with tasks as needed, such as reviewing and approving check deposits made through the mobile channel.

Remittance Processing handles the remittance for over 200 clients.  Normal hours are 6:00 AM till finish (normally by 2:00 PM).  Mondays and days after holidays normally exceed 10 hours.  This position will work Saturdays from 7 AM till 3 PM and will have either Wednesday or Thursday off.

**This position would be in a temporary status though one of our partner staffing firms initially with the potential of being converted to an MFB employee in the near future. **

Position Requirements:

Preferred candidates will be able to accurately 10-key at minimum pace of 15,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines, and possess 1-3 years banking experience or college degree.

At minimum, candidates must have the following to be considered:

• Ability to accurately 10-key at minimum pace of 10,000 keystrokes per hour and capacity to increase pace as necessary to meet deadlines
• 1-3 years stable work experience
• Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications
• Problem solving skill with strong attention to detail
• Excellent verbal and written communication skills—handwriting must be neat and easily legible 
• Ability to provide a high degree of customer service
• Ability to operate in a volume-based deadline-driven environment
• Ability to lift up to 25 pounds (mail trays)
• Ability to perform job functions independently
• Ability to get up and down frequently

 In addition, the position is expected to read, reference, and interpret written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.