Loan Operations Business Analyst

The Loan Operations Business Analyst position assists the Consumer and Business Express underwriting managers in research, implementation and data analytics related to their loan systems and ancillary applications. 

Responsibilities: 

1. Data Analysis 
• CreditQuest and Meridian Link data pulls/queries and ancillary systems such as Decisions®
• Completes data queries, understands how data interacts to identify anomalies to recommend improvements
• Process monthly reporting and monitor for trends (regulatory, production, SLA driven reports)
• Creates quality control reports to mitigate risk
• Builds reporting decks for leadership to tell the story within the data
2. Research 
• Research anomalies to troubleshoot possible errors or roadblocks in data sets
• Research functionality within systems and the interactions with operating systems such as Decisions
• Collaborate with internal stakeholders and vendors, to understand issues and identify solutions within the system/data
3. Administration & Implementation Support of Ancillary Systems
• Point of contact/administrator for applicable consumer and commercial systems 
• Partner with management regarding new and existing system functionality
• Assist with system changes and implementation-the analyst is the first line of defense for technical support and preparing data feeds
4. Other projects/work as assigned

Position Requirements

• Candidates must possess a Bachelor’s degree in Mathematics or a related field (e.g. Statistics, Economics, Data Analytics, MIS or Computer Science) with a minimum GPA of 3.25 or better to be considered. 
• In lieu of specific degree and GPA will possess a minimum of 5 years’ data analysis experience.
• Minimum of 2-3 years of experience with any combination of the following: data analysis, reporting, project management, system implementation and testing.

The ideal candidate will also demonstrate:

• Ability to study an existing process, then leverage technology to design, build, implement, and train on process improvements leading to improved efficiency, reliability, or accountability
• Excellent analytical, problem-solving, and critical thinking skills
• Excellent multi-tasking skills, as there may be several urgent projects running concurrently
• Proficiency working with formulas, pivot tables and charts, dynamic data sources, power pivot, & macros within Excel. Experience with VBA and Visio is preferred
• Ability to learn and support multiple systems utilizing system documentation and additional resources
• Desire to analyze data and build out critical management reporting
• Successful candidates will demonstrate professional and effective communication