What are the responsibilities and job description for the Loan Operations Business Analyst position at MidFirst Bank - Default?
The Loan Operations Business Analyst position assists the Consumer and Business Express underwriting managers in research, implementation and data analytics related to their loan systems and ancillary applications.
Responsibilities:
- Data Analysis
- CreditQuest and Meridian Link data pulls/queries and ancillary systems such as Decisions®
- Completes data queries, understands how data interacts to identify anomalies to recommend improvements
- Process monthly reporting and monitor for trends (regulatory, production, SLA driven reports)
- Creates quality control reports to mitigate risk
- Builds reporting decks for leadership to tell the story within the data
- Research
- Research anomalies to troubleshoot possible errors or roadblocks in data sets
- Research functionality within systems and the interactions with operating systems such as Decisions
- Collaborate with internal stakeholders and vendors, to understand issues and identify solutions within the system/data
- Administration & Implementation Support of Ancillary Systems
- Point of contact/administrator for applicable consumer and commercial systems
- Partner with management regarding new and existing system functionality
- Assist with system changes and implementation-the analyst is the first line of defense for technical support and preparing data feeds
- Other projects/work as assigned
Position Requirements
- Candidates must possess a Bachelor’s degree in Mathematics or a related field (e.g. Statistics, Economics, Data Analytics, MIS or Computer Science) with a minimum GPA of 3.25 or better to be considered.
- In lieu of specific degree and GPA will possess a minimum of 5 years’ data analysis experience.
- Minimum of 2-3 years of experience with any combination of the following: data analysis, reporting, project management, system implementation and testing.
The ideal candidate will also demonstrate:
- Ability to study an existing process, then leverage technology to design, build, implement, and train on process improvements leading to improved efficiency, reliability, or accountability
- Excellent analytical, problem-solving, and critical thinking skills
- Excellent multi-tasking skills, as there may be several urgent projects running concurrently
- Proficiency working with formulas, pivot tables and charts, dynamic data sources, power pivot, & macros within Excel. Experience with VBA and Visio is preferred
- Ability to learn and support multiple systems utilizing system documentation and additional resources
- Desire to analyze data and build out critical management reporting
- Successful candidates will demonstrate professional and effective communication