What are the responsibilities and job description for the Dental Billing Specialist position at Middletown Dental Care?
ABOUT THE ROLE
Middletown Dental Care is a thriving, multi-dentists practice in Middletown, DE. We are seeking a detail-oriented Dental Billing Specialist to join our billing team. In this role, you will manage the full revenue cycle — from insurance claim submission through payment posting and AR follow-up — ensuring clean claims, fast reimbursements, and a healthy accounts receivable.
KEY RESPONSIBILITIES
- Submit accurate dental insurance claims (primary and secondary) using Eaglesoft
- Verify patient insurance eligibility and benefits prior to appointments
- Follow up on outstanding claims, unpaid balances, and insurance AR
- Post insurance and patient payments accurately and in a timely manner
- Review and resolve claim rejections and denials; draft and submit appeal letters
- Communicate with insurance carriers to resolve payment discrepancies
- Generate and review aging reports; escalate accounts as needed
- Coordinate with front desk and clinical teams to obtain missing documentation
- Maintain accurate billing records and document all claim activity
- Assist with end-of-month billing reconciliation and reporting
QUALIFICATIONS
Required:
- Minimum 5 years of dental billing experience (required)
- Experience with Eaglesoft reporting and AR management
- Proficiency with dental insurance claims — PPO, HMO, and Medicaid
- Working knowledge of CDT codes, EOBs, and coordination of benefits
- Experience with dental practice management software (Eaglesoft preferred)
- Strong understanding of dental insurance terminology and billing procedures
- High attention to detail with excellent organizational and follow-up skills
Preferred:
- Familiarity with Weave or similar patient communication platforms
- Knowledge of HIPAA compliance requirements in a dental setting
- Dental billing certification (e.g., AAPC, ADBA) is a plus
WHAT WE OFFER
- Competitive hourly compensation based on experience
- Health insurance
- Paid time off with accrual starting at 90 days
- Stable, team-oriented work environment across two growing practices
- Opportunity for advancement as we continue to expand operations
SCHEDULE & LOCATION
Full-time, Monday–Friday. On-site at our Middletown, DE location. This is not a remote position.
Pay: $20.00 - $30.00 per hour
Work Location: In person
Salary : $20 - $30