Residential HVAC Purchasing Agent

Job Description

Position Summary:We are seeking a detail-oriented, proactive Residential Purchasing Agent to manage the full lifecycle of purchase orders in our Residential Service Department. This role is responsible for creating, reviewing, and tracking purchase requisitions and orders, ensuring accuracy, timeliness, and consistency throughout the procurement process.

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Key Responsibilities:

Procurement

Source and acquire materials, equipment, and services to meet departmental and organizational needs.

Evaluate vendor options, pricing, and delivery terms to ensure optimal purchasing decisions.

Order Management

Create and track purchase orders from initiation through delivery.

Coordinate order logistics, including delivery scheduling, pickups, and confirmations of receipt.

Maintain organized records and ensure data accuracy within the purchasing system.

Warranty Process

Manage customer part claims for repairs or replacements under manufacturer warranties.

Validate and fulfill warranty claims efficiently to support customer satisfaction and operational excellence.

Compliance

Ensure all purchasing activities align with company policies, budgetary guidelines, and legal requirements.

Support audit and reporting needs as required.

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Required Skills & Qualifications:

Strong negotiation, analytical, and problem-solving abilities.

Excellent written and verbal communication skills.

Exceptional attention to detail and organizational skills.

Familiarity with inventory management or purchasing software preferred.

Previous experience in purchasing, procurement, or supply chain coordination is beneficial but not required.

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Why Join Us:

If youre someone who enjoys working in a fast-paced environment, thrives on organization and precision, and takes pride in ensuring operations run smoothly, wed love to hear from you. Join our team and play a key role in delivering exceptional residential service experiences.