What are the responsibilities and job description for the Patient Service Assistant position at Middlesex Health?
Position Highlights
- Department: MHPC Administration
- Hours: 40 hours per week
- Shift: Shift 1 - Days
Position Summary
- The Patient Service Assistant is the central point of communication for patients calling to request an appointment.
- The Patient Service Assistant will: schedule appointments for patients at their request with their provider or next available provider when appropriate;
- Provide a superior level of service excellence to patients, physicians and staff in a caring and supportive manner;
- Protects patients' rights by maintaining strict patient confidentiality of personal and financial information at all times.
Minimum Qualifications
Minimum qualifications:
- High school diploma or GED
- Minimum of one year experience in customer service and/or related clinical environment
- Working knowledge of medical terminology
Preferred qualifications:
- Associate's Degree or related healthcare certification
- Electronic medical records experience
Comprehensive Benefits Offered
- Competitive and affordable benefits package
- Shift Differentials
- Continuing Education assistance
- Tuition reimbursement
- Student Loan relief through Fiducius
- Quick commute access from I-84, Route 9 and surrounding areas
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
Benefits:
Health Insurance, 401K Plan, Maternity & Paternity LeaveSalary : $38,274 - $48,631