What are the responsibilities and job description for the Field Service Technician position at Middlesex Health?
Position Highlights
Department: Information Technology
Hours: Full-Time/40 hours
Shift: Days, 1st Shift
Position Summary:
The Field Service Technician provides information system service and support in the field.
Minimum Qualifications:
4 years of relevant experience
Strong analytical and organizational skills
Strong oral and written communication skills
Able to work independently and as a team member across multiple teams
Able to develop, document and ensure adherence to technical standards
Able to independently research and perform analysis to resolve complex issues
Able to understand customer requirements and their impact on technical directions of a solution
Self-motivated, detail-oriented and able to manage one’s own work independently in a fast-paced environment with changing priorities
Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
Proficient in the use of Microsoft Office tools
Preferred Qualifications:
Bachelor’s degree in Computer Science, Information Systems, or other related field
5 years of relevant experience
Basic understanding of healthcare business process and technology
Basic understanding of clinical workflows and terminology
Healthcare IT experience in acute care or ambulatory care settings
Working knowledge of information solutions and interfacing
Comprehensive Benefits Offered:
Competitive and affordable health benefits (total rewards package)
403(b) retirement plan with company matching
Paid holidays, time off and sick time
Wellness rewards program
Quick commute access from I-84, I-91, Route 9 and surrounding areas
Free parking with shuttle drop-off service
…and much more!
About Middlesex Health
The Smarter Choice for your Career!
Come join one of Connecticut’s Top Workplaces, and a Magnet designated organization! At Middlesex Health, we have a unique combination of award-winning talent, world-class technology, and patient-first care that's making health care better. Through our affiliation with the Mayo Clinic Care Network, Middlesex Health has access to the most advanced medical knowledge and research available.
