Enterprise Programmer/Integration Specialist

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

As an Affirmative Action employer, MCC strongly encourages members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence to apply.

Job Description:

Title: Enterprise Programmer / Integration Specialist

Unit: Non-Unit Professional (NUP)

Department: Information Technology, IT Applications

Reports to: Sr. Programmer Manager

Date: August 12, 2025

General Summary: The Enterprise Programmer/Integration Specialist will develop and implement business solutions through the full software development life cycle; support the Senior Programmer Manager in the execution of all principal functions of the IT Applications group; will serve as the point of contact between the IT Applications group and functional users; serve as the point of contact for data interfaces between outside vendor support and IT technical support resources; The Enterprise Programmer/Integration Specialist is specifically responsible for the design, implementation, testing, integration, deployment, and maintenance of complex solutions in support of our Enterprise, Planning, and Resource software (Ellucian Banner) and other Ellucian applications, such as Self-Service Banner, and Degree Works. The position will also be responsible for the implementation, support, and administration of all integrations between our Banner ERP and third-party applications.

Essential Job Functions:

• Quickly convert ideas and solutions to application shortcomings consistent with the Waterfall and Agile development methodologies for new projects and customizations.
• Analyze and modify existing applications and processes, and provide recommendations for system and process improvements.
• Diagnose and resolve software issues reported to our Service Desk staff and ticket management system.
• Perform integration initiatives for 3rd party products, using API's, Ellucian Ethos, ILP 5, Go Anywhere and other integration tools.
• Provide application and user support to the core Ellucian Banner suite including Banner Admin Pages, Job Submission, Self Service, Degree Works, and customizations.
• Provide input when reviewing new academic application designs to ensure consistency with business objectives and technical standards.
• Create and deploy data queries for ad hoc reporting

Other Duties and Responsibilities:

• Maintain current knowledge of trends and practices in the field through peer associations, attendance at conferences, seminars, study and review of literature, and professional development opportunities.
• May be required to be available for after-hours emergency response duties as a member of a 7x24x365 support team.
• Performs other related duties as required.

Requirements:

• Bachelor's degree in IT, Computer Science or a related field with 2 years' experience of the following:
  • Developing software solutions for Ellucian Banner Information systems and related modules such as Banner 9.x, Banner Self-Service, Degree Works, Ethos, and 3rd Party Application integration/API's.
• Experience implementing medium and large scale IT projects and customizations for ERP systems.
• 2 years' experience actively programming with a Unix shell scripting language, Bash preferred, Perl, Java, C, SQLPlus, and PL/SQL.
• Knowledge of one or more of the following: Groovy and Grails, GIT, C#, SQL, GraphQL, Postman, Javascript, ReactJS, or .NET.
• Experience with RESTful web services.
• Experience developing integrations using REST with JSON, SOAP with XML, or GRAPHQL.
• Experience building custom solutions using ASP.NET/MVC.
• Ability to operate within a complex product and academic environment requiring the ability to effectively prioritize and manage multiple requests simultaneously.
• Able to work independently and maintain focus on priority tasks.
• Ability to maintain change control and testing processes for modifications.
• Ability to collaborate with administrative staff offices and management teams to develop efficient plans, processes, and timelines for addressing all identified support and upgrade activities.
• Ability to create and maintain detailed testing plans and associated scripts.
• Ability to conduct research into administrative application issues and products as required.
• Participate in creation of both technical and user manuals for new and existing applications.
• Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner.
• Must be well organized and able to keep written records.
• Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization.
• Ability to create and maintain detailed testing plans and associated scripts.
• Ability to conduct research into administrative application issues and products as required.
• Participate in creation of both technical and user manuals for new and existing applications.
• Ability to prioritize tasks and manage multiple, complex and varied assignments in a timely manner.
• Must be well organized and able to keep written records.
• Strong customer service skills with the ability to analyze and interpret data and to clearly and effectively communicate technical information to individuals at all levels of the organization.

Preferred Qualifications:

• Experience designing business based solutions to support the functions in various institutional units, preferably in a higher education environment.
• Experience following the Software Development Life Cycle (SDLC), iterative processes, and version control.
• Bilingual skills a plus

Additional Information:

Salary Range: $80,000 to $90,000 Starting salary dependent upon experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits which include:

• High quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Reasonable Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation and Personal Time
• Tuition Benefit for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Qualified Employer for Public Service Student Loan Forgiveness Program
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program

Location: Lowell Campus with occasional travel to the Bedford campus and within the community.

Hours: 37.5 hours per week; schedule to be determined upon hire; this position will be eligible for a maximum of one day of telework in accordance with the College's telework guidelines.

Expected Start Date: September/ October 2025

Application Deadline: September 2, 2025

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter
• Resume
• Names and contact information for three (3) professional references

Pre-Employment Requirements:

The College will not sponsor applicants for work visas.

All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary.

Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at careers@middlesex.mass.edu.