CRISIS RESPONSE SPECIALIST(QMHP)

At MPNN BH, our mission is “PROMOTING WELLBEING…. ONE INDIVIDUAL… ONE FAMILY… ONE COMMUNITY AT A TIME”

Our organization provides services designed to help members of our community achieve their individual goals. MPNN BH has over 60 distinct programs to aid and support all ages and many situations.

Job Summary

The Marcus Alert Crisis Response Specialist (QMHP) works in partnership with local EMS (Emergency Medical Services) to provide compassionate and effective mental health crisis intervention for individuals experiencing a mental health crisis in the community. This position specializes in crisis intervention and stabilization services, including mobile crisis response to designated community locations and co-response with first responders to homes and other community settings. The Crisis Response Specialist ensures the safety of individuals in crisis, de-escalates situations, and facilitates follow-up care by connecting individuals to appropriate community resources and services. This role requires strong clinical judgment, adaptability to rapidly changing environments, and a collaborative approach to building community partnerships.

Job Responsibilities

• Provide crisis mental health intervention services during hours of operation for Marcus Alert program.
• Co-respond with first responders to individuals in behavioral health crisis in the community, their homes, clinics, and emergency facilities.
• Conduct mental health and crisis screening interviews, assess psychological status and relevant medical information to inform appropriate emergency interventions and make recommendations for level of care.
• Provide crisis intervention for individuals at high risk for suicide or homicide; evaluate risk and potential need for hospitalization under supervisory guidance.
• Develop and support implementation of risk management plans.
• Maintain records according to agency policies and procedures; prepare reports.
• Attend and participate in staff meetings, supervision, and professional development activities.
• Initiate follow-up with individuals referred to mental health professionals or released from incarceration, CITAC, or hospitalization to reduce future law enforcement encounters.
• Coordinate and communicate with partner agencies and programs, such as the Fire Department Community Paramedicine Program, and other mental health professionals when necessary.
• Collaborate with law enforcement regarding potential emergency custody orders for involuntary psychological evaluation and support law enforcement in implementing alternatives to incarceration in collaboration with magistrates, courts, Pre-Trial Services, Probation and Parole, and the Commonwealth’s Attorney.
• Provide outreach, assessment, linkage to, and coordination with other service providers.
• Respond to program callers and phone inquiries.
• Other Duties, as assigned

Job Requirements

Essential

• Must pass all required Background Checks.
• Must possess a valid Virginia Driver's License with reliable transportation and driving record acceptable to agency insurance carrier.
• Must obtain a TB test with satisfactory results within 30 days of employment, and yearly thereafter as required by licensing authority.

Education and Experience

• Must have obtained a Qualified Mental Health Professional (QMHP) certification in Virginia.
• Bachelor’s degree in psychology, social work, behavioral health, or related field.
• Experience in behavioral health crisis services, EMS, systems, emergency response, or program coordination.
• Knowledge of crisis response models, co-response systems, or mobile crisis services.
• Strong organizational, communication, and problem-solving skills.

THE SALARY LISTED IS ONLY A STARTING RATE.

Benefits include:

• Competitive salary
• Comprehensive benefits package including health, dental, and vision insurance (TLC Anthem BCBS)
• Generous paid time off and holiday pay (12 paid holidays, PTO accrued monthly)
• Professional development opportunities
• Retirement plan through Virginia Retirement System (VRS)
• Work site qualified under NHSC, click the link to check eligibility for loan forgiveness http://www.nhsc.hrsa.gov/

The agency of MPNN Behavioral Health maintains a drug free workplace.

Benefits listed are for full time qualifying employees. EOE