Part Time Library Reference Assistant

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree-granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,400 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation program, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

This position provides general library assistance and reference services in the library during evening hours. The reference assistant does not normally work during intersessions (between semesters), spring breaks, during holiday periods, or other times when the university/library is closed. However, opportunities to do so may occasionally arise. The reference assistant will primarily work evening hours until the library closes at 12 a.m., a maximum of 19 hours per week.

Research Assistance (30%) -
Provides research assistance utilizing a variety of information resources in person, over the phone, and online

Circulation Duties (30%) -
Performs circulation duties, as this position is based at a combined reference/circulation service desk
Accepts fines and fees, edits record(s) as appropriate, notifies supervisory staff, and creates receipts

Technology Assistance (20%) -
Assists library patrons with troubleshooting technology issues as needed (computers, printers, scanners, etc.)
Assists library patrons with troubleshooting software issues as needed (Microsoft Office, email, Brightspace/D2L, etc.)

Other Duties (20%) -
Assists with training and supervision of library student assistants in the evenings and weekends
Opens and closes the library when scheduled
May assist in selecting library materials for purchase
Performs related duties as assigned

Educational Requirements
High school diploma or equivalent

Required Experience
College level research experience required

Preferred Educational Qualifications
Bachelor's degree from an accredited institution
2-3 years general work experience in a school or library environment or current enrollment in an MLS/MLIS program

Preferred Experience
Experience using GALILEO
Experience with an academic library setting

Knowledge of print and electronic reference sources (preferably GALILEO)
Knowledge of best practices for providing exemplary customer service to a broad population of library patrons
Skill in email communication
Skill in standard software applications, such as Microsoft Office
Skill in written and oral communication, including presentation skills
Comfortable with various technologies and programs including wikis, blogs, etc.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Middle Georgia State University is committed to ensuring a safe learning environment that supports the dignity of all members of the University community. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG) and Middle Georgia State University. Pursuant to Board of Regents Policy Section 6.6 , federal and state laws and regulations, and our vision, mission, and values, Middle Georgia State University prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

Employment offer is contingent upon completing a background investigation, including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material, and, if applicable, a satisfactory credit check.