What are the responsibilities and job description for the Auto service Writer Advisor position at Midas MILLER?
Benefits:
- 401(k)
- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
- Training & development
Description of the Role:
Midas of Riverhead is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.
Responsibilities:
Responsibilities:
- Interact with customers to understand their service requirements and provide appropriate recommendations.
- Document customer concerns and vehicle information accurately.
- Coordinate between customers and technicians to ensure efficient and timely service delivery.
- Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
- Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
- Maintain a clean and organized work area.
- Possible other various Tasks
Requirements:
- Strong communication and customer service skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Detail-oriented and able to accurately document information.
- Proficient in using computer systems and software.
Salary : $40,000 - $100,000
