What are the responsibilities and job description for the Service Manager - Automotive position at Midas GARDNER / FALMOUTH?
Responsibilities
As a Midas automotive assistant service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:
- Deliver exceptional customer service while listening and consulting customers
- Following up with customers, services requested, estimated completion times etc.
- Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Supervise up to five employees
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications
- A minimum of 2 years of store or service manager experience
- General automotive knowledge
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
Benefits
- Positive Team Environment
- Competitive Pay - BASE WITH TOTAL COMP OF $1000 PER WEEK
- Paid training and certification
- Paid time off
- Bonus Pay negotiable based on experience
Schedule:
- 8 hour shift
- Available Saturdays
Supplemental Pay:
- Bonus pay
Salary : $1,000