What are the responsibilities and job description for the counter person position at Midas BRATCHER?
Benefits:
- Opportunity for advancement
- Paid time off
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Employee discounts
About the Role:
Midas BRATCHER in Orland Park, IL is looking for an enthusiastic and customer-focused Counter Person to join our team! This is a great opportunity to be the face of a trusted automotive brand, helping customers get back on the road with confidence. If you love working with people and have a passion for the automotive industry, we want to hear from you!
Responsibilities:
- Greet and assist customers at the service counter in a friendly and professional manner
- Listen to customer concerns and accurately communicate vehicle service needs to technicians
- Provide repair and maintenance estimates, explain services, and recommend appropriate solutions
- Process customer transactions, invoices, and payments efficiently
- Answer incoming phone calls and schedule service appointments
- Follow up with customers on vehicle status and service completion
- Maintain a clean, organized, and welcoming front counter area
Requirements:
- Previous experience in automotive service, counter sales, or customer service preferred
- Strong communication and interpersonal skills
- Basic knowledge of automotive repair and maintenance services is a plus
- Ability to multitask in a fast-paced service environment
- Proficiency with point-of-sale systems and basic computer skills
- Reliable, punctual, and team-oriented attitude
- Valid driver's license required
About Us:
Midas BRATCHER is a proud part of the Midas family, one of the most recognized and trusted names in automotive repair and maintenance. We have built a loyal customer base in the Orland Park community by delivering honest, high-quality service on everything from oil changes to brakes and exhaust. Our team enjoys a supportive work environment where your contributions are valued and your career can grow.
Salary : $35,000 - $50,000