What are the responsibilities and job description for the Service Specialist - The Dealership Alternative You Can Trust! position at Midas BARSTOW 1171?
What We Offer:
At Midas, we provide dealership-level expertise. We’re committed to creating a rewarding and supportive work environment for our team. As a Service Advisor, you’ll enjoy these exceptional benefits:
At Midas, we provide dealership-level expertise. We’re committed to creating a rewarding and supportive work environment for our team. As a Service Advisor, you’ll enjoy these exceptional benefits:
- Competitive Pay with performance-based commissions and bonuses.
- Year-End Bonus to reward your hard work and contributions.
- 5-Day Work Schedule, Monday-Saturday, 8:00 AM - 5:00 PM, with Sundays always off.
- Paid Holidays and Vacation Time (5 paid holidays and 5 vacation days annually).
- Birthday Off Upon Request – because you deserve to celebrate!
- Daily Overtime Opportunities for those seeking to maximize earnings.
- Work in a clean, organized, and professional shop equipped with modern tools and scanners.
- Adaptive Learning Training Program: Daily 3-5 minute training sessions with reward point opportunities.
- ASE Certification Incentives: Earn a $1.50 raise for each ASE certification, including the C1 Service Consultant ASE, with the testing cost covered by us.
- Discounts and Opportunities to Work on Your Own Vehicle..
- Be part of a busy, high-performing location with a High-star Google rating and consistent customer flow.
- Join a AAA-Approved Repair Shop offering dealership-quality service with a personal touch.
About the Role:
As a Service Advisor, you’ll be a key player in providing our customers with the trusted, dealership-quality experience they deserve. You’ll ensure every customer has a seamless and positive service experience, from their first interaction to the final handoff.
As a Service Advisor, you’ll be a key player in providing our customers with the trusted, dealership-quality experience they deserve. You’ll ensure every customer has a seamless and positive service experience, from their first interaction to the final handoff.
Key Responsibilities:
- Greet customers warmly and professionally, making them feel valued and welcome.
- Listen to customer concerns, inspect vehicles, and provide accurate service recommendations.
- Prepare estimates and clearly explain necessary repairs in a customer-friendly manner.
- Communicate effectively with technicians to ensure timely and accurate repairs.
- Follow up with customers to provide updates on vehicle status and address any questions.
- Maintain detailed and accurate records of customer interactions and repairs.
- Help maintain a clean and organized front office and waiting area.
- Uphold Midas’ commitment to exceptional customer service at all times.
What We’re Looking For:
- Proven experience as a Service Advisor, customer service representative, or in a similar role.
- Strong interpersonal and communication skills.
- Ability to multitask, stay organized, and manage time efficiently in a fast-paced environment.
- Basic automotive knowledge is a plus, but we’re happy to train the right candidate.
- Familiarity with scheduling software and automotive repair systems is a bonus.
- A positive attitude and commitment to providing top-notch customer service.
Join Us Today:
If you’re passionate about helping customers and providing dealership-level service in a friendly, supportive environment, we’d love to have you on our team! Apply now to become a Service Advisor at Midas and help us redefine what it means to be a dealership alternative.
If you’re passionate about helping customers and providing dealership-level service in a friendly, supportive environment, we’d love to have you on our team! Apply now to become a Service Advisor at Midas and help us redefine what it means to be a dealership alternative.
Salary : $65,000 - $120,000