What are the responsibilities and job description for the Automotive Aftermarket Service Advisor / Salesperson position at Midas Auto Service Port Orchard?
Join a small service team as an Automotive Service Advisor / Salesperson, reporting to the Service Manager and Fixed Operations Director. In this customer-facing role, you will guide customers through vehicle service needs, coordinate repairs, support sales follow-up, and help deliver a positive service experience. This position requires no travel and offers growth opportunities toward sales leadership or service management.
Responsibilities
- Consult with customers to understand vehicle concerns and service needs.
- Conduct vehicle inspections and recommend appropriate services.
- Create work orders and prepare repair estimates.
- Schedule vehicle services and coordinate appointments.
- Provide customers with timely updates throughout the service process.
- Follow up with customers regarding sales and service opportunities.
- Process customer payments accurately.
Preferred Qualifications
- 2 years of automotive service advising experience.
- Customer relationship management skills.
- Sales negotiation experience.
- Strong verbal communication and active listening skills.
- Ability to identify and present upselling opportunities.
Salary : $25 - $30