What are the responsibilities and job description for the Inside Sales Representative position at Midalloy Specialty Materials?
About Midalloy Specialty Materials
Midalloy Specialty Materials is a leading supplier of nickel alloy and specialty stainless steel long products: round bar, hex bar, wire rod, and flat products. We supply mission-critical, corrosion and heat-resistant materials to OEMs and manufacturers in marine and naval defense, aerospace, oil and gas, petrochemical, and industrial sectors.
The role
We are hiring an experienced Inside Sales Representative for our Fenton team. This is a role for a seasoned professional with a track record in customer relationship management, order execution, and technical sales support in the metals industry. You will drive revenue, deliver strong customer service, and act as a trusted advisor to established and new accounts. You will have direct access to metallurgical expertise and internal resources to handle complex inquiries for demanding customers in critical industries.
What you will do
- Manage customer quotes and order processing end to end, with speed and accuracy.
- Grow and deepen key customer relationships through proactive phone and email contact.
- Work with our metallurgists to deliver precise material recommendations and application support for nickel alloys and specialty stainless products.
- Uphold ISO 9001:2015 and AS9100 compliance in partnership with the Quality Assurance team.
- Use Microsoft Office, our ERP, and BI tools to streamline quoting and sales operations.
What you will bring
- 3 years of inside sales or customer service experience in metals distribution or a related industrial field.
- A track record managing customer relationships and complex order fulfillment.
- Solid understanding of industrial distribution sales and supply chain.
- Strong written and verbal communication with a customer-first mindset.
- Proficiency with Microsoft Office and ERP systems, plus sharp organizational skills and attention to detail.
- Bachelor's degree preferred, or an equivalent mix of experience and education.
What sets this role apart
- Immediate access to dedicated metallurgists for technical consultation on alloys like Inconel, Monel, Hastelloy, and specialty stainless grades.
- Room to grow into advanced product applications, quality systems, and strategic account management.
- The chance to apply your existing expertise while going deeper on our inventory and supply chain strengths.
Compensation and benefits
- Competitive base salary plus bonus
- Medical, dental, and vision
- 401(k) with company match
- Maternity and parental leave
- Paid time off and holidays
- On-the-job training
Midalloy Specialty Materials is an equal opportunity employer.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person