What are the responsibilities and job description for the Bilingual Sales Support Coordinator (No Cold Calling) – El Paso, TX position at MID-WEST TEXTILE, LLC?
Mid-West Textile is looking for a Bilingual Sales Support Coordinator to join our team in El Paso, TX!
If you enjoy helping customers, have excellent communication skills, and are looking for a stable Monday–Friday position with opportunities for growth, we'd love to hear from you.
This is NOT a cold-calling position. You'll work with customers who contact us through our website, social media, marketing campaigns, and referrals.
What You'll Do
- Respond to customer inquiries by phone, email, text, and WhatsApp.
- Qualify inbound leads and gather customer information.
- Maintain accurate customer records in our CRM system.
- Assign qualified leads to the appropriate sales representative.
- Follow up with prospective customers.
- Support sales and marketing initiatives.
- Provide outstanding customer service throughout the customer experience.
Qualifications
- Bilingual (English/Spanish) required.
- 1–2 years of customer service, administrative support, sales support, call center, or related experience preferred.
- Strong communication and organizational skills.
- Comfortable speaking with customers by phone and electronically.
- Proficient with Microsoft Office.
- CRM experience is a plus but not required.
- Must live in or be able to commute to El Paso, TX.
- Must be authorized to work in the United States.
Great Backgrounds Include
- Customer Service Representative
- Call Center Representative
- Administrative Assistant
- Receptionist
- Sales Assistant
- Sales Support Specialist
- Appointment Setter
- Customer Success Representative
- Inside Sales Support
Why Join Mid-West Textile?
- Monday–Friday schedule
- No cold calling
- Competitive pay and benefits
- Stable and growing company
- Supportive team environment
- Career growth opportunities
- Work with an international sales and marketing team
- Make a direct impact on customer satisfaction and business growth
To Apply:Please submit your resume along with a brief summary of your customer service or sales support experience. Qualified candidates will be contacted for an interview.
Mid-West Textile is an Equal Opportunity Employer.