What are the responsibilities and job description for the Front Desk Coordinator Position available- optometry practice (Dallas) position at Mid-Valley Eyecare?
We are seeking that all important Front Desk Coordinator for our high pace medical office who is a critical thinker with excellent retention, committed to customer service and making every interaction extraordinary while inspiring the complete confidence of our patients.
Our employees contribute directly to the growth and success of our practices, and take pride in being a members of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.
The Front Desk Coordinator:
Responsible for performing a variety of routine tasks and special requests associated with the daily operations. The daily tasks are often time-sensitive and therefore require consistent performance without reminders, with a focus on efficiency and accuracy. All tasks are to be completed as a team player within the office.
Front Desk Coordinator Responsibilities:
Provide excellent customer service.
Retrieve patient insurance information.
Greet patients and visitors with a positive, helpful attitude.
Assisting patients in finding their way around the office.
Announcing patients as necessary.
Assisting with a variety of administrative tasks including copying, faxing, taking notes.
Answering phones in a professional manner, and routing calls as necessary.
Scheduling appointments.
Assisting colleagues with administrative tasks.
Skills Requirements:
Strong critical thinking skills with excellent retention.
The ability to provide exceptional customer service
Communicate, be friendly and answer customer questions
Problem solving and able to make effective decisions
Must be able to type 40 wpm
Strong work ethic
Enjoy working with people
Bi-lingual a plus
Some office/reception experience required
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
Salary : $19