What are the responsibilities and job description for the Student Sales Coordinator position at Mid-State Group Inc?
Position Specifics:
Reports to: Store Manager
Purpose:
This individual supports the efficient, safe, and profitable operation of the parts department by delivering excellent customer service, assisting customers with parts needs, and accurately processing sales and inventory transactions. The role also includes supporting receiving, stockroom and display maintenance, troubleshooting precision ag hardware and software, serving as a resource for customers and team members, participating in ongoing training, and maintaining a clean, professional work environment while supporting overall dealership initiatives.
Responsibilities:
o Deliver excellent customer service across in-person, phone, and email interactions.
o Assist customers by identifying needs, providing solutions, and ensuring timely, accurate parts support.
o Process sales, customer transactions, case management, and required paperwork accurately using company systems.
o Support inventory, stockroom organization, receiving, unpacking, and retail display maintenance.
o Troubleshoot and support precision ag hardware and software issues, including setup and installation.
o Serve as an internal and external resource by sharing timely information and providing training when needed.
o Participate in ongoing training and stay current on product and industry knowledge.
o Maintain a clean, safe, and professional work environment while following company policies and procedures.
o Support dealership initiatives, including outbound calls, weekend or seasonal work, and other assigned duties.
Qualifications:
o Outstanding customer service skills
o Understanding of mechanical and technical terms
o Excellent Computer skills
o Strong communication and interpersonal skills
o Walking or standing 90% of work day
o Ability to lift/push/pull up to 75 lbs