Insurance Verification & Authorization Specialist | Ridgeland, Mississippi

Mid South Rehab Services, Inc., Ridgeland Mississippi is adding a full-time Insurance Verification & Authorization Specialist to our Employee Support Center in Ridgeland. The position serves as a critical front-end revenue cycle function, ensuring payer requirements are met prior to service delivery and minimizing downstream denials and revenue loss. The Insurance Verification & Authorization Specialist is responsible for coordinating and managing all aspects of insurance verification, benefits review, and prior authorization to support timely and accurate billing.

The specialist works directly with insurance payers, clinical teams, and revenue cycle leadership to confirm coverage, authorization requirements, and documentation needs for patient services. The position works collaboratively with Directors of Rehabilitation, therapists, office staff, and billing partners to support compliance and efficient revenue cycle operation across multiple locations and reports directly to the VP of Revenue Cycle Management.  

If you meet the qualifications listed here and want to join an exceptional TEAM, we invite YOU to APPLY TODAY!

Mid South is celebrating 30 years of providing exceptional therapy services in the healthcare industry across four states: Mississippi, Tennessee, & Alabama. Please visit our website Mid South Rehab Services, Inc. | Mississippi Therapy Provider | Physical, Occupational and Speech Therapy Services
Be sure to check out our video That's Why I Choose Mid South

Principal Job Responsibilities

1. Coordinate and facilitate timely completion of insurance verification, benefits review, prior authorizations, and/or patient estimates in accordance with payer and organizational requirements.
2. Follows up on outstanding balances on patient accounts. 
3. Review and assemble insurance and authorization requests for partner facilities, ensuring accuracy, completeness, and adherence to payer-specific guidelines.
4. Prepare and deliver written explanation of insurance benefits to facility staff using plain language. 
5. Communicate effectively with Directors of Rehabilitation, therapists, and therapy assistants to obtain required clinical documentation and resolve missing or incomplete information.
6. Maintain accurate and timely documentation within designated systems to support clean claim submission.
7. Monitor authorization requirements and follow up proactively to prevent treatment delays or denials.
8. Maintain strict confidentiality of patient, employee, and organizational information in accordance with HIPAA and Corporate Compliance policies.
9. Participate in ongoing education, training, and process improvement initiatives to support professional development and operational efficiency.
10. Identify and escalate potential coverage, authorization, or compliance risks to leadership in a timely manner.
11. Collaborate with revenue cycle and billing teams to resolve authorization or enrollment related issues impacting claims or reimbursement.
12. Perform other duties as assigned to support revenue cycle operations and organizational objectives.

Qualifications

• Minimum two (2) years of experience in healthcare billing, insurance verification, authorizations, or revenue cycle operations
• High School Diploma or equivalent required; additional healthcare or business education preferred
• Working knowledge of medical terminology
• Proficient in Microsoft Word and Excel; ability to navigate multiple systems and payer portals

Physical Requirements

• Strong organizational and time-management skills with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Demonstrated attention to detail and ability to work independently within established workflows
• Duties are performed in a clean, well-equipped office environment with normal noise levels
• Work involves a combination of sitting and standing, with periodic mobility required
• Ability to see, hear, speak, and use hands for computer and phone work is required