What are the responsibilities and job description for the Medical Clinic Front Desk Coordinator position at Mid-South Imaging & Therapeutics?
Job Overview
We are seeking a detail-oriented and organized person to join our medical office team. The Front Desk Coordinator will play a crucial role in managing appointment schedules, ensuring efficient patient flow, and maintaining accurate medical records. This position requires strong communication skills and a thorough understanding of medical office operations, including HIPAA regulations and documentation practices.
Performs a variety of duties including clerical, technical, and patient related functions. The Front Desk Coordinator will work directly under the Clinic Administrator and is responsible for checking patients in, completing paperwork and collecting insurance information. Functions as the first line interface with patients in the successful accomplishment of their imaging needs.
Job Responsibilities
Welcomes and greets all patients and visitors, in person or over the phone. Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
Facilitates patient flow by notifying the staff of patients' arrival, being aware of delays, and communicating with patients and clinical staff. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Protects patient confidentiality, making sure protected health information is secured by not leaving it in plain sight and logging off the computer before leaving it unattended.
Education
Required: High School diploma or equivalent
Minimum: Skill in communicating clearly and effectively using standard English in written, oral, and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Experience
Preferred: 2-3years as medical Front Desk Clerk/Referral Clerk
Required: Knowledge of Medical Terminology
Certifications
Required: BLS Certification
Special Skills
Minimum: Basic computer skills and the ability perform basic math computation. Excellent customer service and communication skills. Ability to speak, articulate, and be understood clearly.
Join our team as a Front Desk Coordinator where you will play a vital role in delivering exceptional patient care through advanced imaging technology at our Southaven location.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- AD&D insurance
- Bereavement leave
- Dependent health insurance coverage
- Disability insurance
- Family leave
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Uniform allowance
Work Location: In person
Salary : $18 - $20
