What are the responsibilities and job description for the Human Resource Director position at Mid-Sioux Opportunity Inc?
Department: Administration
Reports to: Executive Director
Primary Work Location: Remsen
Pay Status: Salary
Eligible for Benefits: Yes
Work Hours: 40 hours per week
Hours are subject to change based on financial and program requirements.
QUALIFICATIONS:
- Degree in Human Resource Management or related field or three years' experience required.
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Experience with employee communications, website content management, or social medial platforms preferred.
REQUIRED SKILLS/ABILITIES:
- Excellent verbal and written communication skills.
- Excellent interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to act with integrity, professionalism, and confidentiality.
- Knowledge of employment-related laws and regulations.
- Average aptitude for working with numbers and good reading comprehension.
- Must be neat, accurate and concise.
- Proficient with Microsoft Office or related software.
JOB DUTIES AND RESPONSIBILITIES
Human Resources Operations Management:
- Maintains an annual Human Resources calendar identifying recurring deadlines, compliance activities, benefits administration tasks, reporting requirements, and required reviews.
- Maintains timely communication with employees, supervisors, vendors, benefit providers, and regulatory agencies regarding Human Resources matters.
- Works closely with the Fiscal Director to ensure good communication between Human Resources and fiscal staff to maintain established internal controls.
- Maintains effective organization of Human Resources operations by utilizing planning tools, maintaining current task lists, documenting procedures, and communicating the status of ongoing projects to the Executive Director.
- Ensures assigned Human Resources responsibilities and projects are completed accurately and within established deadlines.
Recruitment, Hiring & Onboarding:
- Recruits and facilitates the hiring of qualified job applicants for open positions; collaborates with project directors to understand skills and responsibilities required for openings.
- Coordinates completion of new hire paperwork, employee onboarding, and enrollment in appropriate benefit programs.
- Responsible for verifying employee Form I-9 documentation, ensuring compliance with federal employment eligibility requirements, staying current on regulatory changes, and utilizing the E-Verify system.
- Conducts new employee background checks, including Single Contact Repository (SING), Motor Vehicle Records (MVR), and FBI Fingerprints. Maintains and completes re-submission of required background checks for ongoing employees.
- Maintains compliance with Criminal Justice Information Services (CJIS) and reports to the CJIS audit, maintains confidential result files, and ensures required training deadlines are met.
- Coordinates and facilitates agency new employee orientation and employee recognition programs.
- Maintains recruitment, onboarding, and orientation procedures and checklists.
Employee Benefits & Leave Administration:
- Acts as point of contact for benefit administration and correspondence (including, but not limited to: Wellmark, Avesis, IPERS, Benefits, Inc., Aflac, Dearborn, Prudential, etc.).
- Coordinates and administers annual employee Open Enrollment of benefits.
- Responsible for completing the reconciliation of the invoices for the agency benefit programs.
- Responsible for verification of unemployment and uploading applicable documentation in Iowa Workforce and State Information Data Exchange System (SIDES). Participate in unemployment hearings.
- Responsible for the administration of FMLA and ADA.
- Responsible for the filing of Worker’s Compensation claims and annual audit.
- Maintain benefit enrollment, COBRA, FMLA, ADA, Worker’s Compensation, and leave administration timelines to ensure timely processing and compliance.
- Coordinates COBRA administration and ensures required notices and documentation are completed timely.
Employee Relations & Performance:
- Supports leadership with employee evaluations, improvement plans, corrective actions, and other personnel issues.
- Assists leadership with employee relations matters, including investigations, conflict resolution, performance concerns, and corrective actions.
- Maintains documentation related to employee performance, disciplinary actions, and employment status.
- Completes termination paperwork, including the termination of benefits.
Compliance & Risk Management:
- Serves as agency Equal Opportunity Officer. This includes revision of the Affirmative Action Plan and Program.
- Maintains compliance with federal, state and local employment laws and regulations, reviews policies and procedures to maintain compliance.
- Completes required employment-related reports and surveys, including but not limited to Bureau of Labor Statistics, U.S. Census Bureau reports, and EEO reporting.
- Responsible for continued development, updating and compliance of personnel policy and procedure manual, including completion of the final draft for Board approval.
HR Administration:
- Develops and maintains effective working relationships with benefit vendors, consultants, insurance representatives, and other external partners to ensure timely resolution of Human Resources issues.
- Responsible for managing KnowBe4 Phishing Campaigns, reports, and correspondence with representative.
- Responsible for reviewing and reporting 1095-C & 1095-B in ADP.
- Responsible for filing 1099-Rs.
- Responsible for maintaining the Agency Contract Books and Board Correspondence File
- Conducts wage studies and compensation reviews as needed to support agency compensation practices.
- Maintains organized electronic and paper Human Resources records in accordance with agency policies, confidentiality requirements, and applicable record retention requirements.
- Maintains written Human Resources procedures and desk manuals to ensure continuity of operations.
- Maintains current project status lists and provides regular updates to the Executive Director regarding outstanding Human Resources projects.
- Maintains and updates the agency organizational chart to reflect current staffing structure, reporting relationships, and organizational changes.
Agency Communications Support:
- Serves on Marketing Committee and collaborates with Communications group as needed.
- Supports agency communications efforts by updating website content, dashboards, newsletters, and other communications materials as assigned.
- Updates social media pages for recruitment purposes and other posts as needed.
Executive Director and Administrative Support:
- Assists the Executive Director with administrative projects, correspondence, and special assignments as directed.
- Provides Board administrative support as directed by the Executive Director, including meeting coordination, preparation of materials, maintenance of records, and related communications. but not limited to:
- Assists with planning and coordination of the agency Annual Meeting and other agency events as assigned.
- Supervises the Agency Administrative Assistant/Secretary and coordinates assigned administrative support activities to ensure timely completion of assigned agency tasks.
- Provides supervision of Agency Custodian, including communicating expectations, approving schedules as needed, and ensuring adequate office cleaning and supply needs are maintained.
- Maintains confidentiality when handling sensitive agency, employee, board, and administrative matters.
- Utilizes available administrative support resources by delegating appropriate tasks while maintaining accountability for timely completion and accuracy.
- Participates in Project Director meetings and provides Human Resources updates, guidance, and support.
- Participates in required trainings to maintain professional competency and regulatory compliance.
- Participates in state, regional, and local Human Resources meetings as appropriate.
- Be able to perform above duties with reasonable accommodations.
- Other duties as assigned.
OTHER CONDITIONS OF EMPLOYMENT:
- Must be able to lift 10 pounds often, lift up to 20 pounds occasionally, lift over 20 pounds rarely.
- Respond positively to change.
- Assists with office operational needs as necessary.
- Keep equipment in good working condition.