Senior Financial Center Associate (Senior Teller) - Malvern, PA

We believe that our ongoing success depends upon a skilled, satisfied and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities.

Position Overview

The Senior Financial Center Associate is responsible for managing the operations of the financial center staff to ensure the delivery of superior quality service while adhering to corporate, regulatory and audit guidelines.  This individual assists with supervising the financial center staff and is expected to have a working knowledge of all essential duties assigned to the financial center team.  The Senior Financial Center Associate works closely with financial center management to set goals for the staff and ensure achievement of those goals.  In addition, this individual assists customers by opening accounts as needed.

Essential Duties and Responsibilities

• Performs Financial Center operational duties by conducting paying and receiving activities accurately within the guidelines of the bank’s Financial Center Guidelines.
• Operates and balances cash drawer accurately and efficiently. 
• Provides customer service including, but not limited to, processing and settling transactions and assisting customers by telephone contact of personal contact.
• Maintains appropriate cash levels in the financial center and ensures appropriate cash levels are maintained by individual.
• Actively participates and promotes financial center sales and service programs and team events.  
• Has a working knowledge of all essential duties assigned to the Financial Center team.
• Ensures financial center associates are accurately operating a drawer and back counter processing system.  
• Manages the daily settlement of the ATM.
• Accurately handles incoming and outgoing vault transactions; prepares vault settlement report daily and monitors vault security.
• Provide safe deposit box services to customers as needed.
• Orders all currency and coin for the office; ships extra money.
• Effectively manages time to ensure required operational duties such as, ATM settlement, financial center capture, audits, etc. are completed on time and in an efficient manner.
• Oversees and ensures that the financial center line operates in compliance with the organization’s operating policies/procedures related to the processing of deposits, withdrawals, check cashing, and currency transaction reporting to satisfy all federal and state regulations.  
• Authorizes payment of checks above the financial center limit.  
• Maintains security controls to protect the facility against criminal and fraudulent operations and unnecessary risk or exposure.
• Ensures the preparation of reports as assigned by financial center management. 
• Assists financial center management in monitoring over and short records following the Financial Center Guidelines. 

Skill(s)

Proficient reading, writing, grammar, accounting, analytical, and mathematics skills; moderate computer skills; proficient interpersonal relations and communicative skills; moderate typing and office machine skills; demonstrated management and supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual, auditory and speaking skills; valid driver’s license is required.

Education & Qualifications

• A high school diploma or equivalent.  Associate degree in related field preferred.
• A minimum of two (2) years of experience in related positions preferred.
• Ability to work a flexible schedule as required to meet operating needs.
• Notary experience preferred or ability to obtain notary as needed.

Pay Transparency

We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

Benefits