Account Manager - Commercial

A great company begins with a great team! Mid Penn Bank is actively seeking a Commercial Account Manager in Mount Laurel, NJ.

We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. 

Position Overview

The Account Manager is responsible for assisting commercial lending officers with their loan portfolios and performing a variety of duties to meet the commercial services needs of the business customers. This individual will achieve customer service goals as established in the Commercial Services Division’s annual operating plan while complying with operating policies and procedures established for the commercial services function.

Essential Duties and Responsibilities

• Assists commercial lending officers with portfolio administration duties; obtains and reviews financial statements, borrowing base certificates and/or other information; prepares reports and pricing models; performs collateral inspections.
• Manages a portfolio of commercial loan accounts and develops relationships to support and retain customer relationships.
• Achieves goals assigned to the Account Manager as part of the Commercial Loan Department’s annual operating plan.
• Identifies loans that require an annual review; works with lenders to gather information necessary to complete annual reviews.
• Maintains a thorough knowledge of the features and benefits of all commercial products and services in order to ascertain customer needs; refers information to the appropriate calling officer.
• Assists customers in obtaining specialized services from other departments as necessary; provides help to customers with specific inquiries or service problems.
• Responds to inquiries relating to particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.
• Administers lines of credit; produces/maintains line of credit reports and tickler; ensures lines of credit are compliant with terms and conditions.
• Prepares new credit requests for credit underwriting.
• Works with lenders to resolve problems with line of credit renewals.
• Assists loan officer with loan structure and loan closings.
• Maintains a working knowledge of operating policies and procedures which impact commercial services.
• Contacts attorneys and/or title companies to obtain all missing/inaccurate information to clear exceptions; obtains corrected documents.
• Works with lenders to ensure that delinquent taxes are paid and insurance is current.
• Plays an active role in protecting the organization and its customers against fraud by incorporating risk awareness and prevention into daily responsibilities.
• Prepares and maintains accurate records of all customer service calls made and meetings held with present and prospective customers.
• Maintains appropriate records and provides assigned reports.
• Communicates with department management, other department managers, and appropriate staff personnel in order to integrate goals and activities.
• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Education & Qualifications

• A B.S. or B.A. degree in a related field normally required; specialized commercial services education and training.
• A minimum of three (3) to five (5) years' experience in related positions normally required.

Skill(s)

Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; proficient ability to analyze and interpret financial statements; a thorough knowledge of the features and benefits of all commercial and retail products and services; a working knowledge of financial services operating policies and procedures which impact commercial services; proficient PC skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 20 lbs. or less; visual, auditory and speaking skills; valid driver’s license is required.

Pay Transparency

We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $64,845 to $100,500.

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.

In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.

EEO Statement

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.

Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.