Business Analyst

At the Mid-Ohio Food Collective, we're building transformative digital products using Agile practices and modern technology, including AI-assisted development tools to feed our hungry neighbors. As a mission-driven team of engineers, analysts, and innovators, we strive to deliver solutions that make a direct impact on the lives of our neighbors with every release. We believe in lean processes, empowered teams, and continuous learning.

We're seeking a highly motivated and detail-oriented Business Analyst (BA) to join our Platform Engineering team to help drive clarity, momentum, and results. As a key member of our Agile Scrum organization, you'll be the linchpin between business needs and technical execution-owning the feature pipeline, crafting clear and actionable user stories, and ensuring our developers are empowered to deliver value without roadblocks.

This is an exciting opportunity to work in a fast-paced, AI-augmented development environment where your expertise and insights will directly shape the future of our platform.

PRIMARY DUTIES:

• Backlog Management: Own and refine the product backlog, ensuring epics and user stories are well-defined, prioritized, and aligned with business goals.

• Jira Administration: Manage and optimize our Jira workflows, dashboards, and reporting to support sprint planning, tracking, and retrospectives.

• Agile Collaboration: Partner closely with Product Owners and Engineering Leads to facilitate sprint ceremonies and ensure delivery readiness.

• Business Enablement: Proactively identify and remove business-related blockers for the development team, including clarifying requirements, aligning stakeholders, and resolving dependencies.

• Stakeholder Engagement: Support the stakeholders with demos, retrospectives, and release notes with crisp, business-friendly insights.

• AI-Enhanced Analysis: Leverage AI tools (e.g., ChatGPT, Copilot, or similar) to:
• Rapidly draft user stories and acceptance criteria from stakeholder input.
• Analyze customer feedback and usage data to identify feature opportunities.
• Generate test scenarios or edge cases to support QA planning.
• Summarize sprint outcomes or backlog trends for executive reporting.

EDUCATION & EXPERIENCE:

Education and Certifications: Bachelors Degree in Computer Science or a related field or equivalent experience.

Experience: 3 years of experience as a Business Analyst in Agile/Scrum environments; Demonstrated experience writing epics, user stories, and acceptance criteria. Preferred Experience in platform engineering, DevOps, or enterprise SaaS environments including familiarity with tools such as Figma, Asana, and/or Miro

Skills/Competencies: Strong proficiency with Jira (including custom fields, workflows, dashboards, and filters) as well as Microsoft Office/Office 365. Familiarity with AI tools in a business analysis context (e.g., using LLMs to accelerate documentation, automate insights, or enhance stakeholder communication). Excellent communication and stakeholder management skills.

JOB CONDITIONS:

Working Conditions: Normal office environment. Hybrid work schedule is a possibility. The Mid-Ohio Food Collective is a Drug-Free Workplace.

NOTE: The above statements cover what is generally believed to be the principal and essential function of this job. Specific circumstances may allow or require some associates assigned to the job to perform a somewhat different combination of duties.

Why Join Us?

• End each day knowing that your efforts will improve the lives of your hungry neighbors and help put them on a path to success.
• Work with a forward-thinking team that embraces innovation and AI-assisted development.
• Influence the roadmap of mission-critical platform capabilities.
• Collaborate with a high-performing group of engineers, product leaders, and data experts.
• Enjoy a culture that values autonomy, continuous improvement, and impact.

This job description is not to be construed as an exhaustive statement of accountabilities, duties, responsibilities of requirements. Any individual may be required to perform any other job-related activities or functions requested by his/her manager, subject to reasonable accommodation. Mid-Ohio Food Collective reserves the right to modify this job description to reflect changes in essential job duties made necessary by changing organizational needs.

Mid-Ohio Food Collective is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.