Senior Service Technician

Job Title:

Commercial HVAC Service Technician

Department:

Service

Reports To:

Service Manager

FLSA Status:

Non-Exempt

Compensation:

$48.00 – $56.00/hour, commensurate with experience

Employment Type:

Full-Time | Date: 2026

About Mid-Ohio Air Conditioning

Mid-Ohio Air Conditioning (MOAC) has been a market leader in the commercial and industrial HVAC industry in Ohio for over 55 years. Serving Central, Northeast, and Southeast Ohio, we are committed to technical excellence, customer satisfaction, and the continuous development of our workforce. Our team-based approach to problem solving is the foundation of our continued success.

Position Summary

The Commercial HVAC Service Technician performs preventive maintenance, diagnostics, troubleshooting, repair, equipment start-up, commissioning, and periodic installation on commercial and industrial HVAC and mechanical systems throughout Ohio. This role demands strong technical competence, professionalism, and the ability to communicate effectively with service coordinators, customers, and management.

Standard schedule: Monday–Friday, 8:00 AM–4:30 PM, with consistent overtime opportunities. Technicians receive a company vehicle, uniforms, specialty tools, tablet, and ongoing training.

Core Responsibilities

Preventive Maintenance & Inspections

• Perform scheduled PM on commercial and industrial HVAC equipment — RTUs, AHUs, chillers, boilers, heat pumps, VAV systems, and hydronic systems — per manufacturer specs and industry standards
• Conduct belt adjustments, lubrication, filter replacement, coil cleaning, and equipment servicing; utilize Discovery Sound Technologies (DST) for predictive maintenance
• Document equipment condition, deficiencies, and recommendations via MOAC’s Xoi and NetSuite ERP platforms using voice, photo, and video capture w/ OCR data-plate capture

Diagnostics, Troubleshooting & Repair

• Diagnose mechanical, electrical, and controls failures using systematic troubleshooting; perform repairs including compressor, motor, controls, refrigeration component, and heat exchanger replacement
• Interpret engineering drawings, wiring diagrams, and equipment submittals; verify system performance within design parameters after all repairs
• Identify and recommend additional services and equipment upgrades to benefit the customer

Equipment Start-Up & Commissioning

• Perform factory start-up and commissioning per manufacturer requirements; verify refrigerant charge, airflow, water flow, electrical connections, and controls operation
• Complete start-up documentation and submit required reports to the Service Coordinator in a timely manner

Documentation, Compliance & Safety

• Submit accurate work order documentation via Xoi and NetSuite; maintain EPA Section 608 refrigerant compliance using ReFit tracking system
• Adhere to all OSHA, MOAC driving, and site safety policies; apply PPE, LOTO procedures, and electrical safety protocols at all times
• Report safety incidents, near-misses, or hazards immediately to the Service Manager; maintain a clean, organized truck and job site

Compensation & Benefits

MOAC offers a robust, top-of-market compensation and benefits package:

• $48.00 – $56.00/hour · $4,000.00 signing bonus · 401(k) with 100% employer match up to 6%
• Health, dental, and vision insurance · HSA or FSA · first-cost medical benefit card · PTO
• Take-home company vehicle · fuel card · uniforms · specialty tools · personal tool replacement
• Cell phone stipend · company tablet with data plan · variable pay for sales and hire referrals

Required Qualifications

Education & Experience

• High school diploma or equivalent required; technical/vocational degree or apprenticeship completion preferred
• 5 to 12 years of experience as a commercial HVAC service technician, or equivalent combination of apprenticeship and technician experience
• Demonstrated experience servicing rooftop units, air handling units, chillers, boilers, fan coils, and/or hydronic systems in commercial or industrial environments

Licenses & Certifications

• EPA Section 608 Universal Certification required
• Valid Ohio driver’s license with clean driving record required
• OSHA 10 required; OSHA 30 preferred
• NATE certification preferred; Ohio HVAC or refrigeration journeyman license preferred
• Boiler operator or gas installer certification a plus

Technical Skills

• Proficient in electrical and mechanical troubleshooting; ability to read wiring diagrams, P&IDs, and engineering specifications
• Working knowledge of refrigerant recovery, charging, and leak detection
• Familiarity with commercial building automation and controls (DDC/BAS) preferred
• Proficient with digital work order systems, tablets, and field service mobile applications; working knowledge of Microsoft Office

Physical & Other Requirements

• Ability to work in diverse field conditions (rooftops, equipment rooms, confined spaces, all weather); climb, crawl, stoop, kneel; lift up to 75 lbs
• Strong communication and customer service skills; ability to work independently; flexibility for overtime and/or weekends
• Must pass pre-employment background check and drug screening

Preferred Qualifications

• Experience with major commercial HVAC manufacturers’ equipment; chilled/hot water hydronic systems; VRF/VRV multi-zone systems
• Active NATE certification: Commercial A/C, Commercial Refrigeration, or HVAC Efficiency Analyst
• Experience with service dispatch and field service management software · Bilingual a plus

Training & Development

MOAC supports technician growth through manufacturer factory training, vendor and in-house continuing education, online resources, on-the-job mentoring, and NATE certification support.

NOTE: This job description is not intended to be all-inclusive. MOAC reserves the right to modify, add, or remove duties at any time.

Mid-Ohio Air Conditioning is an Equal Opportunity Employer