What are the responsibilities and job description for the Patient Care Coordinator position at Mid-Maine Oral Surgery?
Job Summary
We are seeking a dedicated and compassionate Patient Care Coordinator to join our busy oral surgery practice. In this vital role, you will serve as the primary point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to follow-up care. Your energetic approach and attention to detail will help facilitate efficient patient management, coordinate with clinical staff, and uphold the highest standards of confidentiality and professionalism. This position offers an exciting opportunity to make a meaningful difference in patients’ lives while supporting the operational excellence of our practice.
Responsibilities
- Greet patients warmly and manage all aspects of patient check-in and check-out processes
- Schedule appointments efficiently using patient management software
- Verify insurance coverage, process billing, and communicate health insurance information clearly to patients
- Maintain accurate electronic health records (EHR) and ensure compliance with health regulation policies
- Provide exceptional customer service by addressing patient inquiries via phone or in person with professionalism and empathy
- Assist with administrative tasks such as data entry, document preparation, and maintaining confidentiality of sensitive information
- Collaborate with medical staff to coordinate patient care plans and follow-up appointments
Skills
- Proven experience in a dental or medical office or healthcare administrative support role
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) and familiarity with patient management software or EMR/EHR systems
- Knowledge of health regulation policies, health insurance procedures, and maintaining patient confidentiality
- Excellent customer service skills with the ability to communicate effectively via phone and client interactions
- Understanding of medical terminology and electronic health records (EHR) management
- Efficient typing skills for accurate data entry and documentation
- Ability to multitask in a fast-paced environment while maintaining attention to detail
Join us in delivering outstanding patient care through energetic support, clear communication, and unwavering professionalism. Your dedication will help create a welcoming environment where patients feel valued, supported, and confident in their healthcare journey.
Pay: From $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $21