HMIS Administrator/Quality Control

SUMMARY/GENERAL DESCRIPTION OF PURPOSE

Navigator services help a program participant move from homeless to appropriate housing opportunities quickly and efficiently and include ongoing housing stabilization services up to 12 months based on the participant's needs. Staff help clients access an array of mainstream services to meet the health, housing, employment, resources, and other basic needs of the client.

PRIMARY JOB DUTIES

• Record scores in HMIS to determine housing barriers, needs, and preferences.

• Determine the eligibility of clients.

• Refer re-evaluations required under §576.401(b) and monitor and evaluate program participant progress, including updating a Housing Stability Plan every 90 days.

• Provide Renter Education Program curriculum consisting of: Landlord & tenant rights and responsibilities

• Navigators will participate in all technical assistance and training that is offered for the delivery of the program, including peer-to-peer meetings. Navigators will also actively participate in strategic, community-wide efforts to prevent and end homelessness with other local programs targeted to homeless people.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all of the work requirements that may be inherent in the position.

OTHER DUTIES AND RESPONSIBILITIES

• Acts as shelter spokesperson, representing the shelter at public events and speaking engagements when requested. Attends meetings on behalf of the homeless at the local and state level.

• Attends staff meetings and comes prepared to actively participate.

• Exhibit a positive professional attitude with residents, co-workers, clients, partners and within the community.

• Performs other reasonably related duties as assigned.

LEAD NAVIGATOR/HMIS ADMINISTRATOR

• Train and Mentor new Housing Navigators/ ESHAP positions requiring HMIS usage

• Running HUD Universal Data Elements, Data Incongruities Reports, and other data quality reports in ART at least monthly and upon request of the HMISTeam and/or the CoCs to check client data.

• Completing the Agency Administrator training.

• Informing the HMIS Team of all program changes at least 5 business days prior to the change;

• Communicate and authorize personnel and security changes for End Users to the HMIS Team within 24 hours of a change; inactivating end user accounts when an End User leaves the agency or no longer needs HMIS access for any reason.

• Ensure that End Users are using the correct HMIS-related forms and are following the most current Maine HMIS procedures and workflow;

• Correct any data quality issues as soon as possible and notify the HMIS Team of findings and timelines for correction;

• Provide technical support by troubleshooting data and escalating unresolved issues to the HMIS Team;

• Review and update HIC Information, or any other necessary federal reporting information to

HMIS as required or when changes occur.

• Attend Maine HMIS required meetings, trainings, and conference calls.

• Adhere to all of the policy and procedures outlined in the Maine HMIS Policies & Procedures.

REQUIRED QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and skills and abilities required.

EDUCATION/CERTIFICATIONS EXPERIENCE

Associate’s degree in field related to or specialized in mental health and human services and five years' experience preferred.

REQUIRED EXPERIENCE

Experience working with people with mental illness and substance abuse challenges, basic knowledge of homelessness and its causes, ability to make a commitment to the Mid-Maine Homeless Shelter's mission and organizational values.

SKILLS/ABILITIES

Demonstrated effective administrative, organizational management and planning skills; ability to comprehend and interpret rules regulations and procedures; excellent computer, written and oral communication and presentation skills; strong interpersonal and critical thinking skills.

Ability to maintain confidentiality, ability to multitask and work independently a must; ability to work a flexible schedule including working evening hours and weekends.

WORK ENVIRONMENT

The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.

The usual work environment may include indoor and outdoor settings and occasional meetings with other agencies located in the community.

EMPLOYMENT SCHEDULE

This is a part-time position and must have the ability to work a flexible schedule including working evenings.