Accounts Receivable Clerk

WHO WE ARE…

Founded in 1964, Mid-Continent Instruments and Avionics provides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. 

THE POSITION…

As an Accounts Receivable Clerk, you will be responsible for maintaining all aspects of the customer billing and collections processes, ensuring accurate and timely posting of payments, resolving billing discrepancies and maintaining positive customer relationships. To be successful in this role, you will need a focus on accuracy, have a proactive approach, and excellent customer service skills. Our employees serve the best customers from all over the world – from general, business and commercial aviation. You’ll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. 

THIS POSITION MAY BE FOR YOU IF…

• You have a high school diploma or GED.
• You have a minimum 2 years of experience in accounts receivable, billing, or general accounting support.
• You have knowledge of accounting principles with emphasis in accounts receivable processes.
• You are proficient with Microsoft Office.
• You have strong attention to detail.
• You are organized, focused, and results oriented.
• You are a problem-solver with critical thinking and prioritization skills.
• You have excellent verbal, written, and interpersonal communication skills.

WE WOULD REALLY LIKE IT IF… (but it’s not a deal breaker)

• You have proficiency in accounting software (Microsoft Dynamics D365 preferred).

WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT…

• Set up and maintain customer accounts, including address updates, credit terms, and other inquiries
• Record and apply customer payments (checks, ACH, wire, credit card) and resolve payment discrepancies
• Support monthly A/R reconciliation, reporting, and invoicing of core/miscellaneous charges
• Process RMA credit memos and handle returned-item adjustments
• Review and process customer credit applications, including approval/denial and terms setup
• Monitor overdue accounts and issue customer statements, past-due notices, and follow-ups
• Contact customers to discuss overdue balances, determine reasons for nonpayment, and answer account-related questions
• Arrange or negotiate repayment plans based on financial situations and document collection efforts
• Escalate unresolved accounts to outside collection agencies when necessary
• Provide reports to internal and external partners as required

WE ARE ONE OF THE BEST PLACES TO WORK…

• We provide competitive pay and a comprehensive benefits package.
• We promote an environment where you can excel in your career while maintaining a healthy work-life balance.
• Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment.
• We foster a friendly and inclusive workplace in which all employees feel valued, respected, and accepted. 
• We are all on the same team. We communicate well with one another.
• We believe anything worth doing is worth doing right – every time.
• We have a fairly flat organizational structure which allows for improved collaboration, easier decision-making, and effective communication between leadership and employees.
• We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives, and frequent ticket raffles for local sporting and cultural events.
• We have a small company feel – even though we’re doing big things!

This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required.