What are the responsibilities and job description for the Front Desk Medical Receptionist position at Mid-City OB-GYN, P.C.?
Location: Omaha, NE (72nd & Center and/or 162nd & Dodge)
Schedule: Full-Time | Monday-Friday | Daytime Hours
Pay: Competitive hourly wage based on experience
Make a Difference Every Day
At Mid-City OB-GYN, we believe every patient deserves compassionate, exceptional care from the moment they walk through our doors. Our front desk team plays an essential role in creating that experience.
If you enjoy helping people, thrive in a fast-paced environment, and take pride in staying organized while providing outstanding customer service, we'd love to meet you.
What You'll Do
As one of the first faces our patients see, you'll help ensure every visit starts smoothly by:
- Welcoming patients with professionalism and kindness
- Checking patients in and out for appointments
- Answering and directing calls using a multi-line phone system
- Scheduling appointments and assisting with registration
- Verifying and updating patient information in our electronic health record (EHR)
- Collecting required documentation and payments
- Maintaining an organized, professional reception area
- Assisting with scanning, filing, faxing, and other administrative tasks
- Supporting providers and teammates to keep our offices running efficiently
We're Looking For Someone Who
- Enjoys working with people and providing exceptional customer service
- Stays positive and composed in a busy medical office
- Is dependable, organized, and detail-oriented
- Can multitask and prioritize effectively
- Works well independently while also being a strong team player
- Has excellent communication and problem-solving skills
- Is comfortable learning new technology and computer systems
Preferred Qualifications
- Previous medical office or healthcare customer service experience
- Experience working with electronic health records (EHR)
- High school diploma or equivalent
Benefits You'll Enjoy
We value our employees and offer a comprehensive benefits package, including:
- Medical, Dental & Vision Insurance
- 401(k) with Profit Sharing
- Paid Vacation and Holidays
- Flexible Spending Account (FSA)
- Company-Paid Life Insurance and AD&D
- Optional Supplemental Life Insurance
- Opportunities for training and professional growth
Why Join Mid-City OB-GYN?
We're more than a medical practice-we're a team that supports one another while providing exceptional care to women throughout every stage of life. We believe in teamwork, respect, accountability, and creating a positive workplace where employees can grow and succeed.
If you're looking for a career where your work truly makes a difference, we'd love to hear from you.
Mid-City OB-GYN is an Equal Opportunity Employer.