What are the responsibilities and job description for the Patient access and Order Coordinator position at Mid-Cities Medical?
Title: Patient Access & Order Coordinator (Medical Equipment)
Mid-Cities Medical | Grand Prairie, TX | Starting at $17.75/HR
Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business delivering ventilators, oxygen equipment, and supplies to Veterans across TX, AZ, and Southern California.
We're hiring a Patient Access & Order Coordinator to manage order entry, scheduling, and insurance coordination for our home medical equipment patients. This is a fast-paced administrative role — not a direct patient care position — ideal for someone with a background in medical scheduling, admissions, benefits verification, or patient registration.
What You'll Do
- Process 100 order entries per day
- Manage high-volume inbound/outbound calls with patients, families, and providers
- Verify insurance and coordinate benefits documentation
- Maintain and audit patient records for accuracy
- Coordinate with VA offices to resolve outstanding issues
- Run daily route/order reports
What We're Looking For
- 2 years in medical scheduling, admissions, benefits verification, or patient registration
- Brightree or Apacheta experience preferred (or similar EMR/order software)
- Strong data entry (10-key, 35 WPM) and high call-volume experience
- Proficiency in Microsoft Office
Schedule: M–F, 8a–5p on-site Benefits: 401K w/ 2% match, employer-paid medical/dental/vision/life/LTD, paid holidays, PTO, performance bonus
Pay: $17.75 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18