What are the responsibilities and job description for the Medical Assistant position at Mid-Charlotte Dermatology and Research?
Company Description
Mid-Charlotte Dermatology & Research is a specialized dermatology office focused on providing compassionate, knowledgeable, and cost-effective medical care. We treat a variety of conditions including eczema, psoriasis, acne, rosacea, warts, and skin cancer. Led by Dr. Edwards, who is board-certified in Pediatrics, Internal Medicine, and Dermatology, our clinic serves children, teenagers, and adults. We have a special interest in genital dermatology.
Role Description
This is a full-time on-site role for a Medical Assistant, located in Charlotte, NC. The Medical Assistant will support the dermatology team by performing various clinical and administrative tasks. Responsibilities include assisting with patient care, managing medical records, performing medical assisting duties, and utilizing medical terminology effectively. Candidates must ensure smooth operation of the medical office and provide exceptional patient care.
Key tasks will include
- Return calls and emails from patients
- Patient intake
- Patient education
- Venipuncture
- Assist with and set up for minor procedures
- Authorize prescription refills
- Insurance prior authorizations
- Schedule tests, scans and physical therapy
- Respond to patient inquiries according to office protocols
- Inform patients of laboratory results and follow up requirements
- Record all communications with patients and other care givers
- Stock and order medical supplies as needed
- Maintain and update laboratory log weekly
- Assist with making appointments
- Cover for other employees during times of illness, vacation, etc.